Quality Assurance, Training and Wellness Services
Effective, objective and affordable Quality Assurance (QA), training and wellness programs ensure Emergency Communications Centers (ECCs) staff are set up for success with the support they need.
Cut Overtime, Improve Retention and Reduce Stress
Many ECCs don’t have the resources they need to develop and manage effective programs. Zetron can help keep your agency and communities safe with a complete range of configurable services to assist in developing and implementing new programs or augmenting existing ones. Learn more about these services and how you can gain support in three easy steps.
Protect Your Agency with QA
With industry standards and technology changing, and emergency calls increasing, it’s more important than ever to ensure your ECC has a QA program in place. Without one, your public safety agency, and the communities it serves, can be at risk.
Zetron's Quality Assurance Program Services can help.
Win a free two-hour onsite Wellness Implementation Workshop
Download our free eBook: Reimagining the Public Safety Response to Mental Health Crisis Calls by May 31 and be entered for a chance to win a free two-hour Wellness Implementation Workshop or Assessment. Act fast to gain expert insights on improving your team’s well-being.
Reimaging the Public Safety Response to Mental Health Crisis Calls
Explore how the roles and responsibilities of public safety have evolved in managing mental and behavioral calls as the number of mental health calls increase. This eBook dives into the need for specialized training, examples of how communities are adjusting their responses and the stigma around public safety professionals prioritizing their own mental health.
Download by May 31st for a chance to win a free two-hour Wellness Implementation Workshop or Assessment.
2023 PSAP Wellness Report:
How does your ECC compare with the trends?
In 2021, Zetron surveyed emergency response professionals about wellness during the pandemic, and used the responses to publish predictions for 2022 PSAP wellness trends. A new survey was conducted in 2023 to see how things were changing. Based on the new data, we assessed how the original predictions held up and how ECCs are handling wellness as the world continues transitioning to the new normal. Read the full report to find out.
