MAX Fire Station Alerting System

Respond Faster, Arrive Smarter

Fire Station Alerting System

Zetron’s MAX Fire Station Alerting is a purpose-built communications and operational automation solution that is deployed standalone, connected to existing CAD and dispatch systems, or delivered as a component of a fully integrated MAX Systems mission critical communications platform with MAX DispatchMAX CAD, and MAX Call Taking.

MAX Fire Station Alerting shares the same highly configurable user interface and architecture as other MAX Systems, widely used by public safety professionals. Finally, a fire station alerting solution designed to easily and effectively scale from a simple and affordable single station solution, up to larger departments with complex multi-station, cross-agency dispatch, and response requirements.

Zetron MAX Fire Station Alerting

Respond Faster, Arrive Smarter

Fire Station Alerting requires a coordinated approach to communications across dispatch and field response teams which improves efficiency and situational awareness. From multi-channel notifications and critical information dissemination to and from dispatch, to the automation of critical sequential station operations, MAX Fire Station Alerting delivers a comprehensive solution for emergency services to quickly get help where it’s needed while making first responders more informed when they get there. Simply put, responding faster and arriving smarter saves time, and more importantly, lives.

What's New in MAX Fire Station Alerting 5.11

If a response status is late or fails, this feature ensures operators will be alerted. Designed specifically for the dispatcher, once an alert has been initiated, a response timer automatically begin a preconfigured countdown. If the alert is not acknowledged before timeout, audio and visual warnings will provide a safety net that prevents things from falling through the cracks.

Text-to-Speech (TTS) Messaging


Automatically transmit TTS voice messages over Event Triggered Action Stacks (ETAS) when an auxiliary input or output changes state. This can be configured with very specific scenarios in mind, keyed to single or multi-step event progressions based on the corresponding Aux I/O triggers.

TTS can be configured to broadcast voice announcements over PA or radio channels. This can work for administrative announcements, radio and pager tests, call buttons or even Safe Haven Baby Boxes, covering all manner of site-specific scenarios or test procedures.

Fire Station Alerting Alert Acknowledgement


Enhancing automated status and alerting capabilities, Stacked Actions can now be leveraged to show an alert has been received and a response has been initiated. When specified triggers such as pressure plates, proximity sensors, or mushroom buttons are tripped, the system can confirm that action has been taken, shaving off precious seconds that can mean the difference in saving lives.

Core Product Features

Utilize the CAD API to activate core control alerting functions automatically, manage station apparatus availability, and activate schemes based on the time of day or size of the incident.

Dynamic alerting communication options for single or multiple fire stations simultaneously through VoIP, radio, or both.

Deployable standalone and/or in conjunction with MAX or third-party dispatch systems save space and promote ease of access/use for dispatchers.

Configurable with various levels of redundancy based on need, including dual network connections and hot standby for automatic failover in the event of a hardware failure.

The intercom support option provides direct two-way audio between the fire team and dispatchers.

Dispatch monitors the status of fire station units and facility controls, including station lighting, doors, appliances, alarm sensor inputs, and hundreds of other Aux I/O devices.

Create and save simple to complex operational action plans that automate the execution of multiple consecutive commands as part of a standard/routine emergency alert and response sequence.

The voice logger gateway outputs all activity to third-party loggers, enabling extraction for compliance, evidence, or compliance/certification.

Modern, configurable, and user-friendly interface designed specifically for multi-tasking communications center personnel.

Segmentation of different notification messages and types to separate sections for larger stations housing multi-disciplines and disparate teams.

Communications through any of the major radio interfaces when used in conjunction with MAX Dispatch (e.g., DMR Tier 2 and 3, P25 Trunked, and conventional) and links to Kodiak and ESChat broadband PTT over Cellular applications.

The integration with EaseAlert can trigger a vibration and LED notification directly to the wrist-worn devices on firefighters, as well as from a Computer Aided Dispatch (CAD) system. Click here to see it in action.

Trusted Fire Station Alerting Software

MAX Fire Station Alerting is purpose-built on 40 years of Zetron’s trusted and proven experience as a mission critical solutions leader and is designed specifically to meet the extraordinary demands of modern fire departments of all types and sizes. The robust alerting, acknowledgment, automation, and auxiliary I/O capabilities offered in MAX Fire Station Alerting provide an efficient, flexible, and configurable communications solution that helps emergency services respond faster and arrive smarter.

To learn more about the on features and functionality, download the MAX Fire Station Alerting brochure.

Keeping your mission critical system functioning at all times requires more than simply buying the right system. Zetron’s MAX Solutions Product Service Plan provides a manufacturer-backed services plan that includes product feature updates and efficient resolution to any issues that arise with the MAX Fire Station Alerting solution.