CallTouch
Transportation Communications System
Fully-integrated transportation communications system transforming the control room experience for the most sophisticated transportation systems in the world.
Zetron’s CallTouch is a safety-critical incident and signaling control room telephony solution, used to ensure calls from field operations locations are delivered to the correct incident management personnel. CallTouch is suitable for deployment in multiple transport sectors where accurate call information with corresponding mapping and related CCTV images are critical to sustain a safe working environment for employees and the general public.
CallTouch enables clear cut control and management of emergency phone and radio calls within control rooms, leveraging touchscreen technology for simple, intuitive management of communications—particularly during incident response.
Highly Resilient
CallTouch is designed as a touch screen-friendly interface with all key functions and features managed through a secure, permissions-based framework. Its highly resilient platform offers continuous call delivery in the event of multiple failures of both infrastructure and physical hardware. It’s truly telephone switch agnostic, integrating to a range of industry standard telephone switches while maintaining the high availability and resilience demanded from a modern call delivery solution.
CallTouch Core Features
- Touchscreen technology
- Permissions-based access
- Telephony integration
- Multiple communications paths
- Web-based
- Intuitive, easy-to-use interface
- Streamlined setup and training