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Services

Zetron’s legendary product quality is backed up by an unmatched level of customer care in the form of a variety of supporting services.

Zetron Services are available before, during, and after solution implementations, and include warranty, maintenance, project management, training, security and financing. Zetron also offers standalone mission critical communications professional services independent of Zetron products.

On-Site Services – Include installation, configuration and operator training for Zetron systems to ensure they meet the specific needs of every customer and are deployed successfully.

Project Management Services – Zetron’s Project Office oversees all phases of systems projects, from task definition and resource management, all the way through system design, development, manufacturing, testing, certification, installation/configuration, site acceptance, customer support, on-going maintenance, and future enhancements.

Training Services – Our audience drives our purpose. Whether we’re teaching technicians how to install, configure and maintain our systems, or training dispatchers, operators, or call takers how to use our consoles and software tools, our goal is to ensure that every customer or partner trainee gets the information they need to do their jobs successfully.

Professional Services – Many organizations source related technical, operational, or consulting services because they’re highly specialized, and resource or budget constraints make them difficult to staff or perform effectively internally. Zetron provides Professional Services to augment the in-house capabilities and resources of customers to successfully plan, implement and continually improve critical programs and functions inside communications centers.

Technical Support – We pride ourselves on providing superior customer support and making every effort possible to get you in touch with a real human and questions/issues resolved as fast as possible.

For more information on any Zetron Services, please contact customercare@zetron.com.