About Zetron

Always on, always ready.

Zetron is a critical communications technology company providing integrated command & control solutions and services with legendary reliability & support.

An enduring leader in mission critical communications.

For 40 years , Zetron has been an established global leader in mission critical communications. Much has changed in the world of communications technology since we opened our doors in 1980, but what remains constant is our commitment to delivering the reliable connectivity our customers need, while never compromising quality and customer service.

Our beginnings were humble, as a small regional paging business with a single storefront in Issaquah, Washington. Today, we are a worldwide communications technology leader with customers on all seven continents that rely on Zetron solutions to serve hundreds of millions of people, every hour, every day, all year long.

In 2021, Zetron was acquired by Codan Limited and merged with the critical communications business of Codan Critical Communications, a Codan Limited portfolio company. The acquisition allows us to offer our customers an even wider array of solutions and services, ensuring that no matter their critical communications challenges, we can provide exactly what they need to be always on, always ready.

Zetron’s full portfolio of integrated IP-based solutions for next generation emergency call taking, dispatch, CAD, fire station alerting and other mission critical systems, combine to provide scalable, interoperable, and highly configurable communications capabilities across remote and geo-diverse operations. Zetron solutions are backed by project management, training, technical support and professional services, all widely recognized as industry best for technical expertise and responsiveness. A well-established worldwide network of partners, value-add resellers, system integrators and distributors further strengthens Zetron’s customer support ecosystem.

Values

What really matters to us and our customers

With an 80+ year track record of solving our customers’ most important communications challenges, Zetron’s values are more than words. They embody a shared promise that guides our actions every single day. We do this by providing purpose-built solutions that are durable, reliable, high performing, and functionally resilient in even the most extreme conditions – alongside an unparalleled customer service experience. Our values reflect who we are and what we stand for.  They’re engrained in our culture. New employees are hired (or not) based heavily on an assessment of their ability to live and breathe them, while tenured employees are regularly encouraged and rewarded for exuding them. They’re core to the Zetron mission, and are not just relevant, but evident, to the very important customers we serve.

Mission + Vision

What we do and what we hope to accomplish

Mission

To deliver integrated, end-to-end communications solutions that help save lives and enable critical operations.

Vision

To be an innovation leader in mission critical communications, providing top quality, interoperable, always-on systems that enable vital personnel and organizations to efficiently collaborate, coordinate, and act when it matters most.

 

Committed to Quality

Quality Policy

Zetron’s Quality Policy is to identify and satisfy the needs of our customers and other interested parties, develop innovative products, continually improve our operations and commit to produce the highest quality, competitive products and services in a mission-critical communications market.

RoHS and WEEE Policy

Quality Management System

Zetron’s Quality Management System is registered to the requirements of ISO 9001:2015 by the British Standards Institute. ISO 9000 registration was initially achieved on 5 May 1998, and registration to BS EN ISO 9001:2015 effective as of 02 January 2018.

Certificate Number FM 677707

Our Leadership Team

Scott French web

Scott French

Executive General Manager and President

Scott serves as the President and Executive General Manager and joined Zetron in 2017.  As President Scott leads the Zetron division of Codan an Australian company based in Adelaide.

Brandon williams web

Brandon Williams

Vice President, Global Sales

Brandon is Zetron’s Vice President of Global Sales and has been a member of the team since 2022. He leads the organization responsible for solving customer problems with Zetron solutions.

Richard wong web

Richard Wong

Vice President, Global Product & Engineering

As Zetron’s Vice President of Global Product Management and Engineering Richard is responsible for the strategic direction and development of all software and hardware products.

Jim shulkin web

Jim Shulkin

Vice President, Global Marketing

Jim is Zetron’s Vice President, Global Marketing, and has been with the company since 2018. He oversees the marketing team that is responsible for Zetron’s worldwide marketing strategy.

Irene amundson web

Irene Amundson

Senior Director, Global Human Resources

Irene Amundson joined Zetron in 2011 and serves as our Senior Director of Global Human Resources. She is responsible for unlocking the full potential of the company's workforce.

Neil levine web

Neil Levine

Vice President, Global Operations

Neil Levine serves as the Vice President of Global Operations at Zetron. He joined the company in 2020 and is responsible for overseeing the Systems Integration and PMO teams.

Tau shereni web

Tau Shereni

Vice President, Global Finance & Strategy

Tau is Zetron’s Vice President, Global Finance & Strategy. After successfully leading the Codan Group’s Corporate Development function since 2020, he assumed his Zetron role in 2022.

Terry Miller Headshot web 3

Terry Miller

Senior Director and General Manager, EMEA

Terry is the Senior Director and General Manager of EMEA arm of Zetron. He joined Zetron in 2023 as part of an acquisition of a UK based Control Room software company.

Connecting Communities

Zetron is proud to be an active, involved participant in both our industry and the local and extended communities we serve.

We’ve donated tens of thousands of dollars to aid victims of disasters such as Typhoon Haiyan, the 2011 earthquake and tsunami in Japan, floods and a cyclone in Australia, fires in Arizona, and the devastating mudslide near Oso, Washington.

Our annual “Shoot for the Stars” golf tournament has raised over $150,000 for “Behind the Badge,” a foundation that assists fallen and injured law-enforcement officers and their families.