Zetron is a critical communications technology company providing integrated command & control solutions and services with legendary reliability & support.
An enduring leader in mission critical communications.
For 40 years , Zetron has been an established global leader in mission critical communications. Much has changed in the world of communications technology since we opened our doors in 1980, but what remains constant is our commitment to delivering the reliable connectivity our customers need, while never compromising quality and customer service.
Our beginnings were humble, as a small regional paging business with a single storefront in Issaquah, Washington. Today, we are a worldwide communications technology leader with customers on all seven continents that rely on Zetron solutions to serve hundreds of millions of people, every hour, every day, all year long.
In 2021, Zetron was acquired by Codan Limited and merged with the critical communications business of Codan Critical Communications, a Codan Limited portfolio company. The acquisition allows us to offer our customers an even wider array of solutions and services, ensuring that no matter their critical communications challenges, we can provide exactly what they need to be always ready, always on.
Zetron’s full portfolio of integrated IP-based solutions for next generation emergency call taking, dispatch, CAD, fire station alerting and other mission critical systems, combine to provide scalable, interoperable, and highly configurable communications capabilities across remote and geo-diverse operations. Zetron solutions are backed by project management, training, technical support and professional services, all widely recognized as industry best for technical expertise and responsiveness. A well-established worldwide network of partners, value-add resellers, system integrators and distributors further strengthens Zetron’s customer support ecosystem.
Values
What really matters to us and our customers
With an 80+ year track record of solving our customers’ most important communications challenges, Zetron’s values are more than words. They embody a shared promise that guides our actions every single day. We do this by providing purpose-built solutions that are durable, reliable, high performing, and functionally resilient in even the most extreme conditions – alongside an unparalleled customer service experience. Our values reflect who we are and what we stand for. They’re engrained in our culture. New employees are hired (or not) based heavily on an assessment of their ability to live and breathe them, while tenured employees are regularly encouraged and rewarded for exuding them. They’re core to the Zetron mission, and are not just relevant, but evident, to the very important customers we serve.
Mission + Vision
What we do and what we hope to accomplish
Mission
To deliver integrated, end-to-end communications solutions that help save lives and enable critical operations.
Vision
To be an innovation leader in mission critical communications, providing top quality, interoperable, always-on systems that enable vital personnel and organizations to efficiently collaborate, coordinate, and act when it matters most.
Committed to Quality
Quality Policy
Zetron’s Quality Policy is to identify and satisfy the needs of our customers and other interested parties, develop innovative products, continually improve our operations and commit to produce the highest quality, competitive products and services in a mission-critical communications market.
Integrated Management System
9001 (Americas | Australasia | EMEA)
Zetron’s Integrated Management System is registered to the requirements of ISO 9001:2015 International Standard by the British Standards Institute.
ISO 9000 registration was initially achieved on 5 May 1998, and registration to BS EN ISO 9001:2015 effective as of 02 January 2018.
14001 (EMEA)
Zetron Limited Environmental Management System is registered to the requirements of ISO 14001:2015 by the British Standards Institute.
20000-1 (EMEA)
Zetron Limited Service Management System is registered to the requirements of ISO 20000-1:2018 by the British Standards Institute.
22301 (EMEA)
Zetron Limited Business Continuity Management System is registered to the requirements of ISO 22301:2019 by the British Standards Institute.
Certificate Number BCMS 808723
27001 (EMEA)
Zetron Limited Information Security Management System is registered to the requirements of ISO 27001:2022 by the British Standards Institute.
RISQs (EMEA)
Zetron Limited achieved RISQS status September 2024.
Cyber Essentials + (EMEA)
Zetron Limited was assessed as meeting the Cyber Essentials implementation profile and at the time of testing the organisations ICT defences were assessed as satisfactory against commodity based cyber attack. Certification Body CyberSmart, Cyber Essentials Partner IASME.
Our Leadership Team
Scott French
Executive General Manager and President
Scott serves as the President and Executive General Manager and joined Zetron in 2017. As President Scott leads the Zetron division of Codan an Australian company based in Adelaide.
Tau Shereni
Vice President, Global Finance & Strategy
Tau is Zetron’s Vice President, Global Finance & Strategy. After successfully leading the Codan Group’s Corporate Development function since 2020, he assumed his Zetron role in 2022.
Irene Amundson
Vice President, Global Human Resources
Irene Amundson joined Zetron in 2011 and serves as our Senior Director of Global Human Resources. She is responsible for unlocking the full potential of the company's workforce.
Terry Miller
Vice President and General Manager, EMEA
Terry is the Vice President and General Manager of EMEA arm of Zetron. He joined Zetron in 2023 as part of an acquisition of a UK based Control Room software company.
Simon Read
Vice President, Portfolio & Strategy
Simon joined Zetron in 2024 as Vice President, International Business Development and Portfolio Strategy. He is based in the UK and is a member of Zetron’s global senior leadership team.
Nathan Wren
Vice President and General Manager, Americas
Nathan joined Zetron in 2012 and serves as our Vice President and General Manager for the Americas. He is responsible for Solution Delivery for Zetron’s customers across the Americas.
David Jochim
Vice President, Program Management & Customer Success
David is Zetron’s Vice President of Customer Success and Program Management. Since joining the company in 2025, David has overseen global initiatives that strengthen customer relationships.
Connecting Communities
Zetron is proud to be an active, involved participant in both our industry and the local and extended communities we serve.
We’ve donated tens of thousands of dollars to aid victims of disasters such as Typhoon Haiyan, the 2011 earthquake and tsunami in Japan, floods and a cyclone in Australia, fires in Arizona, and the devastating mudslide near Oso, Washington.
Our annual “Shoot for the Stars” golf tournament has raised over $150,000 for “Behind the Badge,” a foundation that assists fallen and injured law-enforcement officers and their families.
Leading the Way
Zetron has participated in and taken a leading role in a variety of industry organization including,
- ARCIA
- Association of Public Safety Communications Officers (APCO)
- Australasian Railway Association (ARA)
- Industry Council for Emergency Response Technologies (iCERT)
- National Emergency Number Association (NENA)
- National Public Safety Telecommunications Council (NPSTC)
- Project 25 Technology Interest Group (PTIG)
- Telecommunications Industry Association (TIA)
- Washington Technology Industry Association (WTIA)
We’ve also partnered with customers, vendors, and other manufacturers to help define and promote open standards and other initiatives that benefit customers and the communities they serve.
