Zetron is a critical communications technology company providing integrated command & control solutions and services with legendary reliability & support
For 40 years, Zetron has delivered interoperable end-to-end command & control systems across multiple industries and international markets. With over 40,000 console positions, hundreds of established partners and value-added resellers, and coverage in more than 100 countries, Zetron is an established global leader in connecting communications centers with field operations, personnel and constituents.
Zetron’s full portfolio of integrated IP-based solutions for next generation emergency call taking, dispatch, CAD, fire station alerting and other mission critical systems, combine to provide scalable, interoperable, and highly configurable communications capabilities across remote and geo-diverse operations. Zetron solutions are backed by project management, training, technical support and professional services, all widely recognized as industry best for technical expertise and responsiveness. A well-established worldwide network of partners, value-add resellers, system integrators and distributors further strengthens Zetron’s customer support ecosystem.
Zetron is a wholly owned subsidiary of JVCKenwood Corporation and headquartered in Redmond, WA USA. The company also maintains an EMEA markets headquarters office in the United Kingdom, an APAC markets headquarters office in Australia, and numerous other field operations in support of its customers on all seven continents.
Zetron Celebrates 40 Years of Service in Mission Critical Communications
Established in 1980, Zetron hit a rare milestone for technology companies in 2020, celebrating 40 years in business. While communications markets, technologies, tools, vendors and customers have all seen tremendous changes over that period, what’s remained constant is Zetron’s commitment to a single purpose…providing mission critical communications solutions with uncompromising quality and customer service. It was the company’s focus on November 10th, 1980 when the doors first opened, and it remains its only business today.
While our principles and purpose have remained unchanged, Zetron’s contributions to advancing mission critical communications technology have been many. From humble beginnings as a small regional paging business nestled quaintly between a hair salon and Christian Science reading room in a small strip mall in Issaquah, WA (USA), to a worldwide communications technology leader with customers on all seven continents that rely on Zetron solutions to serve hundreds of millions of people 24x7x365. Zetron’s customer first approach to business combined with a relentless pursuit of innovation, interoperability and adaptability, have made it one of the most trusted and enduring brands in markets where communications are nothing short of the lifeblood of critical operations.
Original Zetron Building.
Zetron Company History – Some highlights from the first 40 years.
Committed To Quality
Zetron’s Quality Management System is registered to the requirements of ISO 9001:2015 by the British Standards Institute. ISO 9000 registration was initially achieved on 5 May 1998, and registration to BS EN ISO 9001:2015 effective as of 02 January 2018.
Certificate Number FM 677707
Zetron’s Quality Policy is to identify the needs of our customers and other interested parties, develop innovative products, continually improve our operations and commit to produce the highest quality, competitive products and services in a mission-critical communications market.
Connecting to Communities
Zetron is proud to be an active, involved participant in both our industry and the local and extended communities we serve.
We’ve donated tens of thousands of dollars to aid victims of disasters such as Typhoon Haiyan, the 2011 earthquake and tsunami in Japan, floods and a cyclone in Australia, fires in Arizona, and the devastating mudslide near Oso, Washington.
Zetron employees actively provide food and cash donations to Hopelink a non-profit social service agency in King County serving homeless and low-income families.
Leading the Way
Zetron has participated in and taken a leading role in a variety of industry organizations including:
- American SMR Network
- Association of Public Safety Communications Officers (APCO)
- Australasian Railway Association (ARA)
- Digital Mobile Radio (DMR) Association
- Industry Council for Emergency Response Technologies (iCERT)
- Integrated Justice Information Systems (IJIS) Institute
- International Critical Control Room Alliance (ICCRA)
- National Emergency Number Association (NENA)
- National Fire Protection Association (NFPA)
- National Public Safety Telecommunications Council (NPSTC)
- Project 25 Technology Interest Group (PTIG)
- Telecommunications Industry Association (TIA)
- Washington Technology Industry Association (WTIA)
- TETRA Forum
We’ve also partnered with customers, vendors, and other manufacturers to help define and promote open standards and other initiatives that benefit customers and the communities they serve.