Remote emergency communications
Remote Emergency Call Handling & Dispatch
Call taking and dispatch on the go
REACH places the power and flexibility of MAX Call Taking and/or MAX Dispatch in an easily packed, transportable and remotely deployable package, so emergency services personnel have full access and functionality to fulfill their vital roles from wherever they need to be.
REACH Solutions enable ECCs to easily extend the “reach” of their core operational functions, taking emergency communications to remote locations as needed, without compromising system continuity or limiting the capabilities typically available to team members – whether sitting in the center, a building across town, or their living room.
While packing up a full multi-monitor console positon from the communications center isn’t pragmatic in most remote work scenarios, having a lightweight, easily packed and highly transportable package of components that enables the quick deployment of a fully functional workstation outside the center should be, and is with REACH.
Remote access to communications center applications requires connectivity and how the remote connection is established can vary based on an agency’s policies, preferences and support capabilities. So there are different REACH package options to accommodate different requirements and a remote work solution can be suited to agency connectivity requirements, rather than the other way around.
Accessories that enhance remote user efficiency, ergonomics and usability are easy to add to any REACH package, including additional monitors, external keyboard/mouse, foot switches, microphones, etc
For more information on Zetron’s REACH Solutions for MAX Call Taking and MAX Dispatch, download the information sheet.