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# Zetron: Always ready, always on.

## Sitemaps
[XML Sitemap](https://www.zetron.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Press
- [Zetron Taps Ryan Chandler as Vice President of Customer Experience](https://www.zetron.com/zetron-taps-ryan-chandler-as-vice-president-of-customer-experience/): Ryan Chandler as Vice President of Customer Experience. He will be responsible for developing and executing the vision, strategy, and operational excellence of Zetron across multiple customer-facing functions across North America, ensuring an exceptional end-to-end experience throughout the customer lifecycle.
- [Esharah Selects Zetron for Dubai Metro Blue Line Communications](https://www.zetron.com/esharah-selects-zetron-for-dubai-metro-blue-line-communications/): Hull, UK – June 17, 2026 –Zetron, a global leader in mission critical communications technology, today announced that Esharah, a subsidiary of Nedaa, has selected its ACOM Unified Communications System (UCS) for the Dubai Metro Blue Line, one of the most significant transportation infrastructure developments in the Middle East.
- [Zetron To Deliver Emergency Services Network (ESN) Control Room Capability Via Softcat Contract](https://www.zetron.com/zetron-to-deliver-emergency-services-network-esn-control-room-capability-via-softcat-contract/): “Being selected to support delivery of control room capabilities for the Emergency Services Network, working through Softcat as a prime contractor to the Home Office is an important milestone for Zetron. ESN represents a fundamental step forward in how emergency services communicate, moving to a modern, standards-based network that enables far richer information exchange between control rooms and frontline teams.
- [Zetron Opens New Customer Demo Suite to Support Operational Excellence Across Public Safety and Critical Communications](https://www.zetron.com/zetron-opens-new-customer-demo-suite-to-support-operational-excellence-across-public-safety-and-critical-communications-2/): Hull, UK – 13 May – Zetron, a global leader in integrated mission critical communications technology, has officially opened a new customer demo suite at its Hull offices, creating a dedicated space for organisations across public safety and critical communications to experience, test and explore its solutions in a realistic operational environment.
- [GeoComm Indoor Mapping Integration with Zetron Help Strengthen Iowa Public Safety Response](https://www.zetron.com/geocomm-indoor-mapping-integration-with-zetron-help-strengthen-iowa-public-safety-response/): Integration brings indoor building context into Zetron workflows to help public safety teams respond faster, coordinate more effectively, and improve situational awareness during indoor emergencies across Iowa.
- [Zetron Names Dami Bullock as Senior Vice President of Operations](https://www.zetron.com/zetron-names-dami-bullock-as-senior-vice-president-of-operations/): Redmond, Washington – April 14, 2026 – Zetron, a global leader in integrated mission critical solutions, today announced the appointment of Dami Bullock as Senior Vice President of Operations. Bullock is responsible for the company's end-to-end service delivery, field operations and program execution to advance mission critical communications solutions for public safety and government clients. Based in Colorado, Bullock reports directly to Scott French, President and Executive General Manager of Zetron.
- [Zetron UK Backs Grassroots Football as Kit Sponsor for Kingswood Piranhas Under 8s](https://www.zetron.com/zetron-uk-backs-grassroots-football-as-kit-sponsor-for-kingswood-piranhas-under-8s/): Mark Peel, Team Manager of Kingswood Piranhas Under 8s, added, “The sponsorship means so much to our boys. It keeps them playing the game they love. Without the support of local companies, we would not be able to do what we do, so I am very proud to have Zetron as our match day kit sponsor.”
- [Zetron UK Announces Dove House Hospice as Charity of the Year](https://www.zetron.com/zetron-uk-announces-dove-house-hospice-as-charity-of-the-year/): Hull, UK – 4 March 2026 – Zetron, a global leader in integrated mission critical solutions, today announced Dove House Hospice as Zetron UK’s Charity of the Year for 2026, reinforcing its ongoing commitment to supporting local communities.
- [20+ Years On: Isle of Man Police’s Early Partnership Approach Helped Shape Joined Up Emergency Communications](https://www.zetron.com/20-years-on-isle-of-man-polices-early-partnership-approach-helped-shape-joined-up-emergency-communications/): Hull, UK - February 10, 2026 – Zetron, a global leader in integrated mission critical solutions, marked the 25th anniversary of the Isle of Man’s groundbreaking emergency services control room programme.
- [Zetron Introduces First End-to-End Critical Communications Platform with Customer Choice, Interoperability and Flexibility](https://www.zetron.com/zetron-introduces-first-end-to-end-critical-communications-platform-with-customer-choice-interoperability-and-flexibility/): Redmond, Washington - September 30, 2025 – Zetron, a global leader in integrated mission critical solutions, today announced SALUS, the first end-to-end critical communications technology and services platform that provides complete customer choice, interoperability, standards-based architecture, and flexible deployment options. SALUS brings radio, telephony, MCX and data from across the entire communications continuum together onto a single platform, enabling customers in emergency response and critical services to easily scale capacity, capability and interoperability according to their current and future requirements.
- [Supporting Overstretched Control Rooms: Zetron Unveiling New CAD Solution for Modern Policing at The Emergency Tech Show](https://www.zetron.com/supporting-overstretched-control-rooms-zetron-unveiling-new-cad-solution-for-modern-policing-at-the-emergency-tech-show/): HULL, 16 September 2025 – Zetron, a global leader in integrated mission critical solutions, today announced the release of Zetron CAD, a new Computer Aided Dispatch (CAD) solution designed and adapted specifically for UK public safety.
- [Zetron Announces Third Annual Golden Headset Award Winners for National Public Safety Telecommunicators Week](https://www.zetron.com/zetron-announces-third-annual-golden-headset-award-winners-for-national-public-safety-telecommunicators-week/): Redmond, Washington – April 24, 2025 – Zetron, a global leader in integrated mission critical communications technology, announced today the final results of its 2025 Golden Headset Awards. Zetron first established the awards program in 2023, with the objective of honoring public safety telecommunicators who have gone above and beyond in their duties, exhibiting exceptional skills, dedication, and compassion for the job. Nominations are submitted by public safety peers across multiple award categories and winners are selected by committee.
- [Zetron and Exacom Expand Global Services Partnership Agreement](https://www.zetron.com/zetron-and-exacom-expand-global-services-partnership-agreement/): Exacom's recording solutions to be integrated with Zetron’s global critical communications solutions portfolio
- [Zetron Names Simon Read as Vice President of International Business Development and Portfolio Strategy](https://www.zetron.com/zetron-names-simon-read-as-vice-president-of-international-business-development-and-portfolio-strategy/): Hull, United Kingdom – September 23, 2024 – Zetron, a global leader in integrated mission critical communications technology, announced today that Simon Read has joined the company as Vice President of International Business Development and Portfolio Strategy. Read is responsible for solution portfolio leadership, strategic direction, and go-to-market execution for Zetron’s international business outside North America. Read is based out of Zetron’s Hull, UK office and reports directly to Scott French, President and Executive General Manager of Zetron.
- [Zetron to be Featured in iCERT PSAP of the Future Exhibit During IWCE 2024](https://www.zetron.com/zetron-to-be-featured-in-icert-psap-of-the-future-exhibit-during-iwce-2024/): Company is also co-sponsor of the IWCE 2024 Welcome Reception on March 27th and will be showcasing the future of critical communications during the conference
- [City of Brentwood’s Successful Transition to ESInet Delivers Fully Integrated Voice and Text-to-9-1-1 Services](https://www.zetron.com/city-of-brentwoods-successful-transition-to-esinet-delivers-fully-integrated-voice-and-text-to-9-1-1-services/): Brentwood 911 was one of Zetron’s first MAX Call Taking customers to fully complete the cutover to the statewide ESInet in Tennessee last year
- [Zetron Partners with BestHuman™ (formerly Locelle) to Launch Internal Leadership Program](https://www.zetron.com/zetron-partners-with-besthuman-formerly-locelle-to-launch-internal-leadership-program/): Redmond, Washington – November 16, 2023 – Zetron, a global leader in integrated mission critical communications technology, today announced it has partnered with BestHuman™ (formerly Locelle), a professional development company based in Victoria, British Columbia (CAN), to implement a new leadership program at Zetron. The program will leverage BestHuman’s years of experience in providing mentorship, networking and community in technology fields to deliver specialized leadership training that combines the power of executive coaching and peer to peer learning to help leaders effectively manage today’s diverse and remote/hybrid workforce.
- [Zetron’s Annual “Shoot for the Stars” Charity Golf and Auction Raises $51,000 for Families of Fallen Law Enforcement Officers in Washington State](https://www.zetron.com/zetrons-annual-shoot-for-the-stars-charity-golf-and-auction-raises-51000-for-families-of-fallen-law-enforcement-officers-in-washington-state/): Redmond, Washington – October 10, 2023 – Zetron, a global leader in integrated mission critical communications technology, today announced the company’s annual Shoot for the Stars charity golf and auction held on August 31, 2023 at The Golf Club at Newcastle raised $51,000 for the Behind the Badge Foundation. The foundation provides comprehensive support to Washington State’s law enforcement agencies, families and communities after an officer has died or suffered serious injury in the line of duty. Over 11 years, Zetron Shoot for the Stars events have raised more than $400,000 for the foundation.
- [Zetron to Exhibit NextGen 9-1-1 Solutions at APCO 2023](https://www.zetron.com/zetron-to-exhibit-nextgen-9-1-1-solutions-at-apco-2023/): On August 8th Zetron’s Paul Guest  will co-present “Now Possible: Streaming Video and Recorded Media for PSAPs” at APCO 2023
- [Zetron and EaseAlert Partner to Bring ‘Heart-Smart’ Communications to First Responders](https://www.zetron.com/zetron-and-easealert-partner-to-bring-heart-smart-communications-to-first-responders/): Redmond, Washington – August 2, 2023 – Zetron, a global leader in integrated mission critical communications technology, today announced it has partnered with EaseAlert, a pioneer in heart-smart Firefighter Alerting Systems (FFAS), to integrate EaseAlert’s pre-alerting solutions with Zetron’s MAX Fire Station Alerting system. The integration enables either a Compuer Aided Dispatch (CAD) system or MAX Fire Station Alerting to trigger vibration and LED notifications directly to wrist-worn devices on firefighters just prior to conventional audible tones being broadcast. The gentle ‘pre-alert’ is designed to reduce the harmful physical and psychological impacts to firefighters of being routinely and unexpectedly startled by brash piercing audible alarms.
- [Zetron Expands Critical Communications Technology Portfolio and Global Reach with Acquisition of ‘Eagle’ Business Unit from NEC](https://www.zetron.com/zetron-expands-critical-communications-technology-portfolio-and-global-reach-with-acquisition-of-eagle-business-unit-from-nec/): Redmond, Washington – August 1, 2023 – Zetron, a global leader in integrated mission critical communications technology, today announced the acquisition of Eagle NewCo (Eagle), a business unit of NEC Software Solutions UK Limited (NEC) that provides software and services to public safety and transportation organizations, for approximately $15 million (USD). The acquisition is complete, with financial disclosures available in an Australian Stock Exchange announcement made by Codan Limited (ASX:CDA), Zetron’s publicly traded parent company.
- [Ringgold Co. Selects CivicEye, Zetron, and BluHorse for unified law enforcement technology](https://www.zetron.com/ringgold-co-selects-civiceye-zetron-and-bluhorse-for-unified-law-enforcement-technology/): Ringgold County, Iowa – July 24, 2023 – Ringgold County, Iowa, Sheriff’s Office has selected CivicEye, a leading provider of cloud-based software for law enforcement and prosecutors, for their new records management system. The agency will utilize the CivicRMS platform, while also implementing a newly selected computer-aided dispatch with Zetron and a jail management system with BluHorse.
- [Zetron to Showcase Upcoming Critical Communications Product Releases at IWCE 2023](https://www.zetron.com/zetron-to-showcase-upcoming-critical-communications-product-releases-at-iwce-2023/): Las Vegas, Nevada – March 27, 2023 - Zetron, a global leader in integrated mission critical communications technology, today announced it will be demonstrating capabilities from new releases of its MAX Call Taking, MAX Dispatch and MAX Fire Station Alerting solutions this week in the IWCE 2023 Expo Hall on March 29 and 30 at the Las Vegas Convention Center, North Hall (USA). In addition, Zetron will co-host the IWCE Welcome Reception, open to all 5,000 plus attendees on the Expo Floor on Wednesday, March 29 from 4:30 PM – 6:00 PM.
- [Zetron Awarded Cybersecurity Services Contract for Kansas Counties](https://www.zetron.com/zetron-awarded-cybersecurity-services-contract-for-kansas-counties/): Federal grants will support county assessments and roadmaps to enhance the overall cybersecurity of Kansas-based computer and radio telecommunications systems
- [Zetron and Nokia to Provide New Mission Critical Command and Control Communications System for the Public Transport Authority of Western Australia (PTA)](https://www.zetron.com/zetron-and-nokia-to-provide-new-mission-critical-command-and-control-communications-system-for-the-public-transport-authority-of-western-australia-pta/): PTA will be the first public transport authority in Australia with a full MCx-capable communications network
- [Zetron Acquires GeoConex Corporation](https://www.zetron.com/zetron-acquires-geoconex-corporation/): Redmond, WA – February 16, 2023 - Zetron, a global leader in integrated mission critical communications technology, announced today the acquisition of GeoConex Corporation, a developer and integrator of Public Safety and Homeland Security communications systems. The acquisition was completed this week, with financial disclosures included in an Australian Stock Exchange announcement made by Codan Limited (ASX:CDA), Zetron’s publicly traded parent company.
- [State of Iowa Awards Zetron Contract for Next Generation 9-1-1 Shared Services](https://www.zetron.com/state-of-iowa-awards-zetron-contract-for-next-generation-9-1-1-shared-services/): Iowa’s statewide Next Generation 9-1-1 Shared Services Program serves as a model for economically transitioning legacy Public Safety Answering Point technologies to newer systems
- [Zetron and Queensland Rail Expand 20 Year Partnership with Fully Integrated Voice Recording Solution](https://www.zetron.com/zetron-and-queensland-rail-expand-20-year-partnership-with-fully-integrated-voice-recording-solution/): Brisbane, Australia – August 4, 2022 - Zetron, a global leader in integrated mission critical communications technology, today announced it has won a five-year contract from Queensland Rail to design, install, and provide ongoing support for a fully integrated voice recording solution.  As part of this new contract, Zetron will deploy two Eventide NexLog 840DX voice recorders at each of the three Queensland Rail Network Control Centre locations, and a single NexLog 740 DX logger at one of these locations. The system has been commissioned to record all Queensland Rail communications pertaining to the movement of trains, maintenance of track, and security related matters.
- [Zetron Appoints Brandon Williams as Vice President of Sales for the Americas](https://www.zetron.com/zetron-appoints-brandon-williams-as-vice-president-of-sales-for-the-americas/): Williams brings deep industry experience in mission critical communications in support of Zetron’s direct and channel businesses across two continents
- [Softil’s BEEHD Technology Framework Utilized by Zetron for LTE Push-To-Talk Interoperability](https://www.zetron.com/softils-beehd-technology-framework-utilized-by-zetron-for-lte-push-to-talk-interoperability/): Tel Aviv, Israel and Redmond, WA USA – December 15, 2021 - Softil, the world’s leading mission-critical communications (MCX) enabler, and Zetron, a global leader in integrated mission critical communications technology, today jointly announce that Softil’s BEEHD MCX-enabling technology will be used by Zetron to expand the LTE Push-To-Talk (PTT) integration capabilities of its dispatch solutions.
- [Zetron to Address How LMR Companies Are Embracing Public Safety Broadband at IWCE 2021 in Las Vegas](https://www.zetron.com/zetron-to-address-how-lmr-companies-are-embracing-public-safety-broadband-at-iwce-2021-in-las-vegas/): September 27 Panel to Educate Government Leaders on the Connection between LMR Systems and Public Safety Broadband
- [Zetron Strengthens Executive Leadership Team, Naming Dominick Passanante as Senior Vice President, Operations](https://www.zetron.com/zetron-strengthens-executive-leadership-team-naming-dominick-passanante-as-senior-vice-president-operations/): Redmond, WA – September 1, 2021 – Zetron, a global leader in integrated mission critical communications technology, announced today the appointment of Dominick Passanante as Senior Vice President, Operations. In this new role, Passanante will oversee Zetron’s Integration Management Office (IMO), formed following the company’s recent acquisition by Codan Limited, to facilitate the subsequent merger of Zetron and Codan’s existing Critical Communications line of business. Additionally, the newly merged company’s Finance, Information Technology, International Operations and Manufacturing functions will also roll up to Passanante.
- [Acquisition Closing Marks Formation of the “New Zetron”](https://www.zetron.com/acquisition-closing-marks-formation-of-the-new-zetron/): Codan Limited completes acquisition of Zetron, will merge the company with existing critical communications line of business to expand the combined company’s integrated mission critical communications technology portfolio
- [Codan Limited to Acquire Zetron, Inc.](https://www.zetron.com/codan-limited-to-acquire-zetron-inc/): Regulatory announcement details intent to expand collective resources, solutions, and capabilities Zetron will be able to offer in public and private sector markets
- [State of Victoria Country Fire Authority Selects Zetron’s Command and Control System to Improve Statewide Integrated Emergency Communications](https://www.zetron.com/state-of-victoria-country-fire-authority-selects-zetrons-command-and-control-system-to-improve-statewide-integrated-emergency-communications/): Twenty-eight Command and Control Centres will be interconnected on a single communications system to increase operational efficiency in protecting lives & property
- [Zetron Hosting “Integrating Peer Support for Public Safety Emergency Services Professionals: Benefits and Challenges” Webinar on Jan. 14](https://www.zetron.com/press-release-integrating-peer-support-webinar/): Redmond, WA. January 11, 2021 – Zetron, a global leader in integrated mission critical communications technology, today announced it will host a complimentary webinar on “Integrating Peer Support for Public Safety Emergency Services Professionals: Benefits and Challenges,” on Thurs., January 14, 2021 at 10AM Pacific Time. The webinar will be led by Pam Opoka, ENP, Regional 911 and Commander Level Peer Support Program Planner, Mid-America Regional Council; JC Ferguson, Commander, Austin-Travis County EMS; and Alice Johnson, Director, Business Development, NG9-1-1, Zetron.
- [Zetron Celebrates 40 Years Serving Mission Critical Communications Customers Around the Globe](https://www.zetron.com/press-release-zetron-celebrates-40-years/): Redmond, Wash., – November 18, 2020 – Zetron, a global leader in integrated mission critical communications technology, today announced the company’s milestone 40th anniversary of providing communications solutions to customers in public safety, transportation, utilities, and other markets. Zetron was founded in November of 1980, by Milt Zeutschel and John Reece as a small regional paging business. The company has since become a recognized leader in quality and interoperability for mission critical communications systems and services, maintaining a worldwide customer base and a comprehensive portfolio of innovative solutions used to serve hundreds of millions of people.
- [Zetron Hosting Peer Support and Wellness Webinar for Public Safety Emergency Services Professionals](https://www.zetron.com/zetron-hosting-peer-support-and-wellness-webinar-for-public-safety-emergency-services-professionals/): Redmond, WA,  – August 6, 2020  –  Zetron, a global leader in integrated mission critical communications technology, today announced it will hold a live complimentary webinar on Wellness and Peer Support programs for emergency services professionals on Thursday, August 13, 2020 at 11:00 a.m. Pacific Time. The webinar will feature subject matter experts in emergency communications wellness and peer support programs, including Maureen Dieckmann, CEO of Moetivations; Pam Opoka, ENP, Regional 911 and Commander Level Peer Support Program Planner, Mid-America Regional Council; and JC Ferguson, Commander, Austin-Travis County EMS.
- [Zetron Launches New MAX Fire Station Alerting Solution to Improve Emergency Response Time and Preparedness](https://www.zetron.com/maxfsa_launch/): Redmond, WA. July 29, 2020 – Zetron, a global leader in integrated mission critical communications technology, today announced the release of the all new MAX Fire Station Alerting, an integrated communications system designed to provide a wide range of highly configurable alerting, automation, and emergency response management capabilities to public safety agencies of all sizes.
- [Zetron Partners with DAMM Australia to Integrate Mission Critical Communications Systems](https://www.zetron.com/zetron-partners-with-damm-australia-to-integrate-mission-critical-communications-systems/): Brisbane, Australia, November 22, 2019 – Zetron, a global leader in integrated mission critical communications technology, today announced a new integration between its ACOM Command & Control system and popular radio base stations from DAMM Cellular Systems. DAMM TetraFlex® solutions are deployed across multiple countries globally and currently makes up more than 80% of the TETRA infrastructure in Australia.
- [AA Radio Services and Zetron to Provide Integrated Radio Communications to Australian Stations in Antarctica](https://www.zetron.com/aa-radio-services-and-zetron-to-provide-integrated-radio-communications-to-australian-stations-in-antarctica/): Brisbane, Australia, November 7, 2019 – Zetron a global leader in integrated mission critical communications technology, today announced its ACOM Command & Control system has been selected to provide communications solutions to and between Australia’s research stations in Antarctica. The competitive bid process for integrated radio console systems, equipment and support services was awarded to AA Radio Services, a Melbourne-based Zetron partner and reseller.
- [Zetron to Host 9th Annual Charity Golf Event Benefiting Families of Fallen Law Enforcement Officers](https://www.zetron.com/zetron-to-host-9th-annual-charity-golf-event-benefiting-families-of-fallen-law-enforcement-officers/): Redmond, Wash, September 5, 2019 – Zetron, a global leader in integrated mission critical communications technology, today announced details for the company’s annual Shoot for the Stars charity golf tournament and auction. All proceeds from the event go directly to the Behind the Badge Foundation, an organization supporting the agencies, families, and communities of law enforcement officers that are seriously injured or killed in the line of duty.
- [Zetron Teams with Engineering Students to Bring Life Saving First Responder Technology Forward](https://www.zetron.com/zetron-teams-with-engineering-students-to-bring-life-saving-first-responder-technology-forward/): Redmond, WA August 22, 2019 – Zetron, a global leader in integrated mission critical communications technology, today announced that a group made up of Zetron employees and Electrical and Computer Engineering students was selected by industry sponsors as the winning team in the annual University of Washington (UW) Capstone Showcase - The Internet of Life Saving Things for Firefighters (IoLST) project.
- [Zetron Joins L3Harris Technologies’ Mission Critical Alliance to Accelerate Advancement of Interoperable Public Safety Technologies](https://www.zetron.com/zetron-joins-l3harris-technologies-mission-critical-alliance-to-accelerate-advancement-of-interoperable-public-safety-technologies/): Redmond, WA USA, August 13, 2019 – Zetron, a global leader in integrated mission critical communications technology, today announced its membership in the L3Harris Technologies Mission Critical Alliance (MCA), a consortium of public safety technology providers with a common goal of advancing the capabilities, compatibility and security of mission critical solutions.
- [Zetron to Demonstrate Next Generation Public Safety Communications Technology and Business Continuity Advancements at APCO 2019](https://www.zetron.com/zetron-to-demonstrate-next-generation-public-safety-communications-technology-and-business-continuity-advancements-at-apco-2019/): Redmond, WA USA, August 8, 2019 – Zetron, a global leader in integrated mission critical communications technology, today announced its line-up of featured public safety communications demonstrations for APCO International’s Annual Conference & Expo (#APCO2019) on August 12 and 13, 2019. APCO 2019 is the premier event for public safety communications officials, from frontline telecommunicators to communication center and operations leadership.
- [Metro Trains Melbourne Selects New Command & Control System to Improve Transit Communications and Operations](https://www.zetron.com/metro-trains-melbourne-selects-new-command-control-system-to-improve-transit-communications-and-operations/): Redmond, WA., April 23, 2019 – Zetron, a global leader in integrated mission critical communications technology, today announced that Metro Trains Melbourne in Australia has selected Zetron’s ACOM Command & Control system as the new primary communications platform for its Train Control Centre at MCS, METROL DRS, and Flinders Street Station in Melbourne, Victoria.
- [Zetron Introduces Innovative CommandIQ™ Mission Critical Communications Workstation at IWCE 2019](https://www.zetron.com/zetron-introduces-innovative-commandiq-mission-critical-communications-workstation-at-iwce-2019/): Redmond, WA March 5, 2019 – Zetron, a global leader in integrated mission critical communications technology, today announced the general availability of CommandIQ™, a new dispatch and integrated communications solution designed to provide full operator console functionality in a compact, portable, and affordable package.
- [Zetron and ESChat to Demonstrate Integrated Dispatch Console and Broadband Push-to-Talk Solution at IWCE 2019](https://www.zetron.com/zetron-and-eschat-to-demonstrate-integrated-dispatch-console-and-broadband-push-to-talk-solution-at-iwce-2019/): Redmond, WA February 6, 2019 – Zetron, a global leader in integrated mission critical communications technology, and ESChat, a leading provider of carrier independent Secure Broadband Push to Talk (PTT), today announced they will be demonstrating an integrated Dispatch and Broadband Push-to-Talk (PTT) solution at IWCE 2019 in Las Vegas, Nevada. As Broadband PTT continues to grow in the public safety and commercial business markets, customers require integration of components traditionally associated with Land Mobile Radio (LMR) systems. Direct Broadband PTT to Dispatch Console integration has been widely recognized as among the highest priorities for these customers.
- [Texas Transportation Solutions Provider Paradigm Traffic Systems Partners with Zetron for Mission Critical Communications Tech](https://www.zetron.com/texas-transportation-solutions-provider-paradigm-traffic-systems-partners-with-zetron-for-mission-critical-communications-tech/): Redmond, WA, November 28, 2018 – Zetron, a global leader in integrated mission critical communications technology, today announced that Paradigm Traffic Systems, a leader in traffic and intelligent transportation systems (ITS) for 25 years based in Arlington, TX (USA), has been authorized as a Zetron Collective Brilliance Program Partner. Paradigm will now market and service Zetron’s full portfolio of integrated mission critical communications solutions throughout the state of Texas.
- [Rapidly Expanding Collective Brilliance Partner Program Welcomes Carrier & Gable](https://www.zetron.com/rapidly-expanding-collective-brilliance-partner-program-welcomes-carrier-gable/): Redmond, Wash., November 6, 2018 – Zetron, a global leader in integrated mission critical communications technology, today announced that Carrier & Gable, a 73 year veteran in transportation solutions, has joined the Zetron Collective Brilliance program. As a program partner, Carrier & Gable is now authorized to deliver and service Zetron solutions within its respective markets.
- [Traffic Control Corporation Joins Zetron Collective Brilliance Partner Program](https://www.zetron.com/traffic-control-corporation-joins-zetron-collective-brilliance-partner-program/): Redmond, WA, October 17, 2018 – Zetron, a global leader in integrated mission critical communications technology, today announced that Traffic Control Corporation (TCC), a premier distributor of traffic signal equipment and controls, is now an authorized partner in the Zetron Collective Brilliance program. By joining the program, TCC is able to market, distribute, and service Zetron’s full suite of command and control solutions for transportation and public safety organizations.
- [Zetron’s Annual Charity Golf Event Raises $35,000 for Behind the Badge Foundation](https://www.zetron.com/zetrons-annual-charity-golf-event-raises-35000-for-behind-the-badge-foundation/): Redmond, WA, September 5, 2018 – Zetron, a global leader in integrated mission critical communications technology, today announced the company’s annual Shoot for the Stars charity golf tournament and auction raised over $35,000 for the Behind the Badge Foundation, an organization that supports Washington state’s law enforcement agencies, families, and communities following a line of duty death or when an officer suffers a serious injury.
- [Murus Cybersecurity and Zetron Partner on DHS S&T Award for LMR/LTE Research](https://www.zetron.com/murus-cybersecurity-and-zetron-partner-on-dhs-st-award-for-lmr-lte-research/): Redmond, WA, August 16, 2018 – Murus Cybersecurity, a specialized communications security consulting firm, and Zetron, a global leader in integrated mission-critical communications technology, today announced the award from the Department of Homeland Security (DHS) Science and Technology Directorate (S&T), Small Business Innovation Research (SBIR) program for new research to be conducted on Land Mobile Radio (LMR) Project 25 (P25) and Long Term Evolution (LTE) Mission Critical Push-to-Talk Interface Service.
- [Hancock County Selects Zetron’s Next Generation 9-1-1 Solution to Enhance Emergency Communications Reliability](https://www.zetron.com/hancock-county-selects-zetrons-next-generation-9-1-1-solution-to-enhance-emergency-communications-reliability/): Redmond, WA, July 25, 2018 – Zetron, a global leader in integrated mission critical communications technology, today announced that Hancock County, Iowa (USA) has approved the replacement of its 9-1-1 emergency call handling system with Zetron’s MAX Call Taking solution.
- [Zetron and RapidSOS Provide More Accurate Location Data, Vital Time Savings to Public Safety 9-1-1 Agencies](https://www.zetron.com/zetron-and-rapidsos-provide-more-accurate-location-data-vital-time-savings-to-public-safety-9-1-1-agencies/): The advanced location identification functionality is a product of Zetron’s partnership with RapidSOS, an emergency technology company that sends life-saving data from connected devices to 911 and first responders.
- [Zetron Mission Critical Communications Systems Are End-To-End NG9-1-1 i3 and FirstNet Compliant](https://www.zetron.com/zetron-mission-critical-communications-systems-are-end-to-end-ng9-1-1-i3-and-firstnet-compliant/): Redmond, Wash, June 14, 2018 – Zetron, a global leader in integrated mission critical communications technology, today announced its unique capability to deliver end-to-end communications in a fully standards-compliant lifecycle, from NG9-1-1, into the command and control center, and out to FirstNet. This enables public safety answering points (PSAPs) on Next Generation 9-1-1 (NG9-1-1) networks to receive and handle emergency communications beyond just voice.
- [Zetron Recognizes Top Collective Brilliance Partners for 2017](https://www.zetron.com/zetron-recognizes-top-collective-brilliance-partners-for-2017/): Redmond, WA, April 30, 2018 – Zetron is pleased to announce its top North American partners of the year for 2017. Global Technical Systems took home top performer of the year, followed by ComSouth Telecommunications, Inc. and J&K Communications. As part of Zetron’s newly launched “Collective Brilliance Partner Program,” the top three partners were recognized during the annual IWCE conference held in Orlando, FL.
- [Zetron’s MAX CAD Achieves Priority Dispatch’s ProQA Platinum Certification](https://www.zetron.com/zetrons-max-cad-achieves-priority-dispatchs-proqa-platinum-certification/): Redmond, WA, March 22, 2018 – Zetron is pleased to announce that MAX CAD has achieved Priority Dispatch’s ProQA Platinum Certification. This means that Zetron’s CAD system seamlessly integrates with the world’s first and foremost evidence-based call-taking system in the industry. It assures the highest level of integration between the two products.
- [Zetron Will Demonstrate Broadband PTT Interoperability at IWCE](https://www.zetron.com/zetron-will-demonstrate-broadband-ptt-interoperability-at-iwce/): Redmond, WA, February 21, 2018 – At the International Wireless Communications Expo (IWCE), being held March 7-8, 2018, in Orlando, Florida, Zetron will be demonstrating their MAX Dispatch and ACOM Command and Control console system’s operation with the two major carrier’s network-integrated broadband PTT solutions. The consoles will also be operating with SLA’s ESChat® over-the-top PTT solution and EFJohnson’s Atlas® Project 25 LMR system.
- [Zetron Introduces MAX Fire Station Alerting at IWCE](https://www.zetron.com/zetron-introduces-max-fire-station-alerting-at-iwce/): Redmond, WA, February 14, 2018 – At the International Wireless Communications Expo (IWCE), being held March 7-8, 2018, in Orlando, Florida, Zetron will be demonstrating its new MAX Fire Station Alerting (FSA) system. Come to booth 925 to see how the MAX FSA system can integrate with any modern CAD system, deliver voice announcements through VoIP and radio links, as well as help save space by combining dispatch and fire station alerting.
- [Zetron Dispatch Console Systems are FirstNet Ready](https://www.zetron.com/zetron-dispatch-console-systems-are-firstnet-ready/): Redmond, WA, January 31, 2018 – Zetron is pleased to announce that MAX Dispatch and ACOM Command and Control systems are FirstNet ready, providing agencies with the power to respond in the constantly changing world of mission-critical communication solutions.
- [Zetron Joins International Critical Control Rooms Alliance](https://www.zetron.com/zetron-joins-international-critical-control-rooms-alliance/): With command-and-control environments constantly changing, the need to adapt to the many changing factors is more important than ever. As a member of the ICCRA and TCCA, Zetron continues to show its commitment to delivering the highest quality products to our customers. Engaging with other members will help us support our customers and gain new knowledge across all sectors.
- [Zetron’s M360 Desktop Remotes Now Support Kenwood NX-5×00 and EFJohnson TK-5×30 Series Radios](https://www.zetron.com/zetrons-m360-desktop-remotes-now-support-kenwood-nx-5x00-and-efjohnson-tk-5x30-series-radios/): Redmond, WA, January 15, 2018 – Zetron, a leading provider of mission-critical communication solutions announces its M360 Desktop Remotes now support Kenwood NX-5x00 and EFJohnson TK-5x30 P25 series radios.
- [Zetron’s Mobile Command-and-Control Application Enhances Safety and Security for Indian Smart City Project](https://www.zetron.com/zetrons-mobile-command-and-control-application-enhances-safety-and-security-for-indian-smart-city-project/): Redmond, WA, December 14, 2017 – Zetron Australasia Pty Limited, a leading provider of mobile integrated communication solutions has been chosen to provide comprehensive mobile command-and-control systems for a smart city project in India. As India urbanizes at a rapid pace, the speed of growth in cities poses huge challenges, but also offers big opportunities. The Indian government has launched the “Smart Cities Mission”, which is an urban renewal program with a goal of developing almost 100 cities all over the country, making them citizen friendly as well as safe and secure.
- [Bonnyville Regional Fire Authority Integrates Zetron’s Next Generation MAX Technology](https://www.zetron.com/bonnyville-regional-fire-authority-integrates-zetrons-next-generation-max-technology/): Redmond, WA, December 11, 2017 – Zetron, a leading provider of mission-critical communication solutions announces its deployment of MAX Call Taking, MAX Dispatch and MAX CAD’s next generation technology at Bonnyville Regional Fire Authority (BRFA) in Alberta, Canada. This was a huge success due to the joint effort by Zetron’s reseller WCI Whyte Communications, the telecommunications provider, TELUS, and BRFA.
- [Zetron Awarded State of Iowa Contract for Providing Hosted NG9-1-1 Solution](https://www.zetron.com/zetron-awarded-state-of-iowa-contract-for-providing-hosted-ng9-1-1-solution/): Redmond, WA, December 4, 2017 – Zetron, a leading provider of mission-critical communication systems worldwide, has been awarded a contract by the Iowa Department of Homeland Security and Emergency Management. Zetron will soon be delivering a Next Generation 9-1-1 solution that will significantly enhance public safety services throughout the state of Iowa. Next Generation 9-1-1 standards, developed by the National Emergency Number Association (NENA), enables the public to send text messages, images, video and data to the 9-1-1 centers in addition to voice calls. The state of Iowa has 113 Public Safety Answering Points (PSAPs), which will benefit from the upgrade of their systems.
- [Zetron’s 2017 Golf Benefit Raises $27K for Behind the Badge](https://www.zetron.com/zetrons-2017-golf-benefit-raises-27k-for-behind-the-badge/): Zetron’s seventh annual “Shoot for the Stars” golf benefit, held August 22, 2017, at The Golf Club in Newcastle, WA, raised $27,000 for the Behind the Badge foundation. This brings the total Zetron has raised for Behind the Badge to $147,000. Behind the Badge honors and assists injured and fallen Washington state law-enforcement officers and their families.
- [Zetron’s 7th Annual Golf Benefit for ‘Behind the Badge’ Tees Off in August](https://www.zetron.com/zetrons-7th-annual-golf-benefit-for-behind-the-badge-tees-off-in-august/): Download PDF
- [Zetron Announces MAX Call Taking Software Release that Supports RapidSOS’ Enhanced Location Solution](https://www.zetron.com/zetron-announces-max-call-taking-software-release-that-supports-rapidsos-enhanced-location-solution/): Redmond, WA, August 9, 2017 – Zetron, a leading provider of mission-critical communication solutions worldwide, released its MAX Call Taking software version which now supports RapidSOS’ Enhanced Location Services. Through this integration, PSAPs using Zetron’s MAX Call Taking solution have the ability to query the RapidSOS NG9-1-1 Clearinghouse when a wireless call is received. In return, the Clearinghouse transmits device-based hybrid location obtained from all smartphone location sensors through NG9-1-1 delivery mechanisms. The RapidSOS Clearinghouse functionality will by default be integrated into all upcoming deployments of the new Zetron MAX Call Taking 1.8 release.
- [Zetron Features End-to-End Control Room Solutions at APCO](https://www.zetron.com/zetron-features-end-to-end-control-room-solutions-at-apco/): Redmond, WA, August 8, 2017 – Zetron will be demonstrating end-to-end control room solutions at the upcoming Association of Public-Safety Communications Officials (APCO) Conference and Expo in Denver, CO, Aug. 14-15, 2017 (Booth 1325). These solutions improve situational awareness through deeper levels of integration and an intuitive user interface. The MAX Solutions demonstration will show an event unfold from MAX Call Taking, to MAX CAD and Mapping, to MAX Dispatch. In addition to integration with each other, the MAX systems also interface to third party products through robust application programmer interfaces.
- [RapidSOS/Zetron Announce Successful Deployment of Enhanced Location Solution and Participation in TN Pilot Project](https://www.zetron.com/rapidsos-zetron-announce-successful-deployment-of-enhanced-location-solution-and-participation-in-tn-pilot-project/): Redmond, WA, June 2, 2017 – Zetron, a leading provider of mission-critical communication solutions worldwide, and RapidSOS today announced the deployment of RapidSOS-enabled Zetron MAX Call Taking software in multiple Public Safety Answering Points (PSAPs) in Tennessee. PSAPs equipped with the newest MAX Call Taking software are actively participating in a statewide pilot project coordinated by the TN Emergency Communications Board, a nationally recognized leader in Next Generation 9-1-1 deployments.
- [Zetron Demonstrates Next Generation Integrated Solutions](https://www.zetron.com/zetron-demonstrates-next-generation-integrated-solutions/): Redmond, WA, May 23, 2017 – Zetron will be featuring solutions that provide a deeper level of integration in booth 211 at National Emergency Number Association (NENA) conference in San Antonio, TX, June 3-8, 2017. Zetron’s MAX Solutions systems are designed to work together and can also be integrated with third party products through robust application programmer interfaces.
- [Zetron to Highlight Advanced Dispatching Features at CCW](https://www.zetron.com/zetron-to-highlight-advanced-dispatching-features-at-ccw/): Redmond, WA, May 10, 2017 – Zetron, a leading provider of mission-critical communication solutions, will showcase its newest and most advanced systems at the Critical Communications World (CCW) conference, at the AsiaWorld-Expo in Hong Kong, May 16-18.
- [Zetron and Harris Corporation Announce Strategic Partnership](https://www.zetron.com/zetron-and-harris-corporation-announce-strategic-partnership/): Download PDF
- [Zetron Features Next Generation Integrated Solutions at IWCE](https://www.zetron.com/zetron-features-next-generation-integrated-solutions-at-iwce/): Download PDF
- [Kodiak Completes Interoperability Testing for Zetron’s MAX Dispatch](https://www.zetron.com/kodiak-completes-interoperability-testing-for-zetrons-max-dispatch/): Plano, TX, March 2, 2017 – Kodiak, a leading provider of broadband push-to-talk solutions, announced today that it has completed testing of its Project 25 (P25) Console Sub-system Interface (CSSI) solution for LMR Interoperability with Zetron’s MAX Dispatch System. The successful certification of the MAX Dispatch System builds on the previous work done to test and certify the Kodiak CSSI-based LMR interoperability solution with Zetron’s AcomNOVUS Integrated Communication System.
- [Zetron Taking Orders for Broadband PTT Integration with MAX Dispatch](https://www.zetron.com/zetron-taking-orders-for-broadband-ptt-integration-with-max-dispatch/): Zetron now offers an interface option that integrates AT&T Enhanced Push-to-Talk service with Zetron’s MAX Dispatch system. This enables dispatchers to communicate with broadband PTT users just as they would with users of Land Mobile Radio (LMR) systems.
- [Zetron Completes Successful Test and Integration with AFRRCS Network at Alberta Test Lab](https://www.zetron.com/zetron-completes-successful-test-and-integration-with-afrrcs-network-at-alberta-test-lab/): Redmond, WA – January, 2017 – Zetron, a leading provider of mission-critical communication solutions, confirmed a successful test of the MAX Dispatch console on the Alberta First Responders Radio Communications (AFRRCS) network. Testing took place the week of Oct. 7, 2016 at AFRRCS test lab in Alberta, Canada.
- [RapidSOS/Zetron Provide Enhanced Location to 9-1-1 Call Takers and First Responders Using Zetron MAX Call Taking](https://www.zetron.com/rapidsos-zetron-provide-enhanced-location-to-9-1-1-call-takers-and-first-responders-using-zetron-max-call-taking/): Redmond, WA, U.S.A., January 17, 2017 – Zetron, a leading provider of mission-critical communication solutions worldwide, and RapidSOS today announced a strategic partnership to provide public safety agencies that use Zetron call-taking software, CAD, and radio consoles with accurate location and additional caller information from the RapidSOS Data Clearinghouse. Through this partnership, Public Safety Answering Points (PSAPs) working with Zetron will soon be able to harness data from the RapidSOS Clearinghouse — including accurate handset location from all smartphone location sensors.
- [Zetron Donates $4.5K and 79 Pounds of Food to Hopelink](https://www.zetron.com/zetron-donates-4-5k-and-79-pounds-of-food-to-hopelink/): Redmond, WA, U.S.A., January 3, 2017 – Zetron, a leading provider of mission-critical communications solutions worldwide, donated $4,500 to this year’s Hopelink Holiday Food Drive. The contribution includes donations from Zetron employees and matching funds from the company. Zetron employees also donated 79 pounds of food to Hopelink and 30 gifts to Hopelink’s Giving Tree program for children from one month to 18 years of age. Hopelink is a 501(c)(3) nonprofit organization that offers an array of programs that assist families in crisis and help achieve self-sufficiency. “I am very proud that, once again, Zetron and its employees have acted very generously to extend help to those in our community who are in need,” said Zetron President and CEO, Brent Dippie. “This comes at a time of year when that need can be felt most acutely. It is an important reminder of some of the most meaningful aspects of the season.”
- [Zetron Chosen to Improve New Zealand Utility’s Communications and Safety](https://www.zetron.com/zetron-chosen-to-improve-new-zealand-utilitys-communications-and-safety/): Zetron has been chosen to provide New Zealand utility, Powerco, with an integrated voice-and-data solution that will improve communications in Powerco’s control center and in the field.
- [Zetron’s 2016 Golf Benefit Brings Total Raised for Behind the Badge to $120K](https://www.zetron.com/zetrons-2016-golf-benefit-brings-total-raised-for-behind-the-badge-to-120k/): Zetron’s sixth annual “Shoot for the Stars” golf benefit, held August 31, 2016, at The Golf Club in Newcastle, WA, raised $25,000 for the Behind the Badge foundation. This brings the total Zetron has raised for Behind the Badge to $120,000. Behind the Badge honors and assists injured and fallen Washington state law-enforcement officers and their families.
- [EXACOM’s Successful Integration with Zetron’s ACOM Console System Enhances Call-Search Capabilities](https://www.zetron.com/exacoms-successful-integration-with-zetrons-acomnovus-console-system-enhances-call-search-capabilities/): The successful integration of EXACOM’s Hindsight-G2 solution with Zetron’s AcomNOVUS brings advanced and improved call-searching capabilities to Zetron customers.
- [Zetron Console Systems Test and Install Successfully with Selex ES DMR Tier III Solution](https://www.zetron.com/zetron-console-systems-test-and-install-successfully-with-selex-es-dmr-tier-iii-solution/): A solution featuring Zetron’s MAX Dispatch system integrated with a Selex ES DMR Tier III network has been successfully installed for the Massachusetts Convention Center Authority (MCCA). This is the first DMR Tier III solution in the industry to support simulcast operation over multiple properties.
- [Zetron at APCO 2016: A Focus on Unified Systems, Open Standards, and Push-to-Talk over Cellular](https://www.zetron.com/zetron-at-apco-2016-a-focus-on-unified-systems-open-standards-and-push-to-talk-over-cellular/): This year at APCO, Zetron will feature products and demonstrations that highlight unified command-and-control, open standards, and LTE push-to-talk over cellular integrated into Zetron consoles. Zetron will be exhibiting at booth 1137.
- [Zetron’s Pathway+ Combines Multiple Radio Interfaces into a Single Platform](https://www.zetron.com/zetrons-pathway-combines-multiple-radio-interfaces-into-a-single-platform/): Zetron’s Pathway+ radio gateway combines the interface flexibility of all the Pathway radio-gateway products into a single platform. This enables communications across a range of radio resources and sites, and also helps control costs and ensure the continuity of operations as radio systems migrate to newer technologies.
- [Zetron to Feature MAX Solutions Unified Command and Control at APCO](https://www.zetron.com/zetron-to-feature-max-solutions-unified-command-and-control-at-apco/): Zetron will feature its MAX Solutions unified command and control at the Association of Public-Safety Communications Officials (APCO) Annual Conference and Expo in Orlando, FL, August 14-17, 2016. MAX Solutions provides the full set of tools required to handle an incident from start to finish.
- [Zetron’s Alice Johnson to Serve on Key Public-Safety Committees](https://www.zetron.com/zetrons-alice-johnson-to-serve-on-key-public-safety-committees/): Zetron MAX Call-Taking product manager, Alice Johnson, has been selected to serve on the Text-to-911 Translation Committee of the Industry Council for Emergency Response Technologies (iCERT)/Integrated Justice Information Institute (IJIS) and the Training Subcommittee of the Association of Public Safety Communications Officials (APCO) Standards Development Committee.
- [Zetron Adds Proven CSSI Functionality to MAX Dispatch](https://www.zetron.com/zetron-adds-proven-cssi-functionality-to-max-dispatch/): With over six million hours of successful Project 25 (P25) Console Subsystem Interface (CSSI) operation, Zetron is adding CSSI support to its MAX Dispatch system. This extends to MAX Dispatch customers the many benefits of open standards, including interoperability and the freedom to choose equipment based on an organization’s needs and budget rather than being limited by the constraints proprietary solutions often impose.
- [AT&T and Zetron Join Forces to Market Industry-leading Integrated PoC Solutions](https://www.zetron.com/att-and-zetron-join-forces-to-market-industry-leading-integrated-poc-solutions/): Zetron is teaming up with AT&T to promote integrated broadband Push-to-Talk over Cellular (PoC) solutions that utilize Zetron dispatch consoles and AT&T Enhanced Push-to-Talk to deliver seamless communications between LMR, 3G, 4G, LTE, Wi-Fi, and wireline networks.
- [Zetron’s MAX Call-Taking Adds Text-to-9-1-1 Functionality](https://www.zetron.com/zetrons-max-call-taking-adds-text-to-9-1-1-functionality/): Zetron will demonstrate its Next-Gen i3 MAX Call-Taking system taking both voice and Text-to-9-1-1 calls at this year’s National Emergency Number Association (NENA) conference in Indianapolis, Indiana, June 11-16.
- [Zetron to Highlight LTE PoC and Data Dispatching at CCWorld](https://www.zetron.com/zetron-to-highlight-lte-poc-and-data-dispatching-at-ccworld/): Zetron will be highlighting several of its newest and most advanced solutions in stand B22 at the Critical Communications World conference in Amsterdam, Netherlands, 31 May–2 June, 2016. Featured products will include Zetron’s AcomNovus command-and-control system integrated with LTE PoC, and AcomAUTOMAX dispatch and mobility suite.
- [Changes in Zetron Leadership](https://www.zetron.com/changes-in-zetron-leadership/): Redmond, WA, U.S.A., April 8, 2016 - Zetron, Inc. announces the appointment of Brent Dippie to the position of President and CEO as of April 1, 2016. He replaces Ellen O’Hara, who will move to the position of Chairman of the Board of Zetron and Board Member of EFJohnson. Brent has been the Chief Operating Officer and Senior Vice President of Zetron for the past ten years and has served the company in various roles of increasing responsibility since 1989. He graduated cum laude with a B.A. degree in Finance from Washington State University and later obtained his CPA.
- [Zetron’s Updated CAD System Improves Incident Management and Response](https://www.zetron.com/zetrons-updated-cad-system-improves-incident-management-and-response/): A host of enriched features and functionality provided in Zetron’s updated CAD system improve the ways public safety agencies are able to collect and use incident information. This results in faster, more accurate responses to events and improved incident management.
- [Zetron’s 2016 IWCE Demos Will Feature New Addition to Its Video Surveillance and Security Portfolio](https://www.zetron.com/zetrons-2016-iwce-demos-will-feature-new-addition-to-its-video-surveillance-and-security-portfolio/): Zetron will be demonstrating the AVfusion audio-video solution and Aiphone’s IX series audio-video intercom systems at this year’s IWCE, being held March 21-25 in Las Vegas, Nevada. The latest additions to Zetron’s Video Surveillance and Security portfolio, these solutions make it easier to collect, manage, and use vital information and also improve facility security.
- [Zetron IWCE Preview: Integrated Systems That Enhance Situational Awareness](https://www.zetron.com/zetron-iwce-preview-integrated-systems-that-enhance-situational-awareness/): At the International Wireless Communications Expo (IWCE), taking place March 21-25, 2016, in Las Vegas, NV, Zetron will demonstrate how its integrated systems work together to deliver the right information to those who need it, when they need it. Zetron will be exhibiting at booth 1429.
- [Iberdrola Selects Zetron’s ACOM for Deployment in Control Centres Across Spain](https://www.zetron.com/iberdrola-selects-zetrons-acomnovus-for-deployment-in-control-centres-across-spain/): Zetron’s powerful AcomNOVUS control-room solution has been selected by leading energy company, Iberdrola, to equip their Control Centres throughout Spain.
- [Zetron Partners with Tait Communications to Offer DMR Tier III Location Services Solution](https://www.zetron.com/zetron-partners-with-tait-communications-to-offer-dmr-tier-iii-location-services-solution/): Zetron recently worked with Tait Communications to develop a DMR Tier III Location Services solution that enables tracking of radio resources in the field. It greatly improves the ease and agility with which users can track their vehicles and workforce during dispatch scenarios.
- [5 Ways Zetron’s Unified Communications Enhance Situational Awareness](https://www.zetron.com/5-ways-zetrons-unified-communications-enhance-situational-awareness/): Zetron’s unified solutions optimize communication workflows by providing the right information to those who need it―when they need it. This improves situational awareness, emergency response, and decision making in the control center and in the field.
- [Zetron Leads Industry with over 5 Million Hours of P25 CSSI Operation](https://www.zetron.com/zetron-leads-industry-with-over-5-million-hours-of-p25-cssi-operation/): Zetron’s Acom integrated dispatch system featuring the Project 25 (P25) Console Subsystem Interface (CSSI) has exceeded 5 million hours of successful operation at customer sites.

## Pages
- [Mission Critical Communications that Keep the Lights On eBook Postcard](https://www.zetron.com/mission-critical-communications-that-keep-the-lights-on-ebook-postcard/): Most people rely on utilities such as electricity, natural gas, water and internet connectivity – to name a few – and they rely on utilities providers to keep them working all the time.
- [Golden Headset Awards](https://www.zetron.com/golden-headset-awards/): Every day, around the world, dedicated professionals answer the call as the first, first responders, the calm voice in a crisis and the critical link to safety in our communities.
- [ETS 2026](https://www.zetron.com/ets-2026/): From integrated communications and modern Computer Aided Dispatch to complete command and control solutions, Zetron gives organisations the flexibility to choose the technologies, implementation approach and investment plan that work best for their operations.
- [APCO 2026](https://www.zetron.com/apco-2026/): That’s why Zetron delivers mission critical technology designed to fit your environment today and evolve with you tomorrow.
- [RiverCom 911 Case Study](https://www.zetron.com/rivercom-911-case-study/): Radio Systems Technical Manager
- [Digital Advantage 37-01](https://www.zetron.com/digital-advantage-37-01/): Check out what's new in the latest issue of Advantage
- [NENA 2026](https://www.zetron.com/nena-2026/): That’s why Zetron delivers public safety technology designed to fit your environment today and evolve with you tomorrow.
- [Isle of Man Case Study UK](https://www.zetron.com/isle-of-man-case-study-uk/): With an influx of 40,000 visitors each year during the world famous TT races, the Isle of Man, turned to Zetron when they recognised the need for greater interoperability across emergency and government agencies to ensure the safety of residents and visitors each year. See how they did it.
- [MT-Series](https://www.zetron.com/mt-series/): The new MT-5 Site Manager interface gives operators complete visibility and control across every MT-Series deployment. Through a single, intuitive software layer, Site Manager streamlines setup, tuning, diagnostics and future firmware upgrades—reducing manual intervention, minimizing field visits and eliminating hours of configuration toil.
- [Digital Advantage 36-04](https://www.zetron.com/digital-advantage-36-04/): Check out what's new in the latest issue of Advantage
- [Isle of Man Case Study](https://www.zetron.com/isle-of-man-case-study/): With an influx of 40,000 visitors each year during the world famous TT races, the Isle of Man, turned to Zetron when they recognized the need for greater interoperability across emergency and government agencies to ensure the safety of residents and visitors each year. See how they did it.
- [Zetron Events](https://www.zetron.com/zetron-events/): APCO 2026
- [NPSTW 2026](https://www.zetron.com/npstw-2026/): Every day, around the world, dedicated professionals answer the call as the first, first responders, the calm voice in a crisis and the critical link to safety in our communities.
- [Cybersecurity Readiness Benchmark Report](https://www.zetron.com/cybersecurity-readiness-benchmark-report/): We surveyed 146 cybersecurity professionals—primarily from U.S. public sector organizations, with additional insight from eight other countries—to identify the most common gaps in cybersecurity preparedness. The same challenges appeared across regions, underscoring risks that many government agencies continue to face.
- [Partner Locator](https://www.zetron.com/partner-locator/): Zetron's well-established worldwide network of partners, value-add resellers, system integrators and distributors further strengthens Zetron’s customer support ecosystem. Find the nearest Zetron Authorized Partner below.
- [MAX CAD Introductory Demo](https://www.zetron.com/max-cad-introductory-demo/): MAX Computer Aided Dispatch (CAD) is an integrated incident management solution that supports public safety organizations of all sizes. Keeping call taker’s workflows in mind, it streamlines information about what, when and how an incident is occurring, who’s involved and how the response is taking place.
- [Digital Advantage 36-03](https://www.zetron.com/digital-advantage-36-03/): Check out what's new in the latest issue of Advantage
- [Logging Recorder – Request a Demo](https://www.zetron.com/logging-recorder-request-a-demo/): See how Zetron’s Logging Recorder solutions seamlessly capture voice, video, data, and screen activity across dispatch, call-taking, and integrated applications.
- [Logging Recorder Solutions](https://www.zetron.com/mission-critical-solutions/logging-recorder-solutions/): Reliable recording is essential for incident reconstruction, training, compliance, and operational transparency. Zetron’s Logging Recorder solutions seamlessly capture voice, video, data, and screen activity across dispatch, call-taking, and integrated applications. Built for the Zetron ecosystem, these solutions extend coverage across 85+ additional sources, including telephony, NG9-1-1, radio, broadband PTT, CAD, and more — unifying and protecting your entire mission critical communications environment.
- [SALUS](https://www.zetron.com/salus/): Much like its namesake - the ancient Roman goddess of health, safety, and prosperity - Zetron’s SALUS platform provides services-based technology specifically designed for the health (well-being and efficiency), safety (situational awareness and responsiveness) and prosperity (productivity and mission success) of the critical communications organizations, agencies and individuals Zetron serves.
- [Nathan Wren](https://www.zetron.com/about-zetron/nathan-wren/): Nathan is Zetron’s Vice President and General Manager for the Americas. He leads the technical and project management teams that design, integrate and deliver mission critical communications solutions to our Americas customers.
- [ETS 2025](https://www.zetron.com/ets-2025/): This year, at ETS 2025, we're excited to announce the launch of the all new Zetron CAD!Stop by stand C60 to learn about the future of public safety response in the UK and explore infinite possibilities for your team.
- [Zetron CAD – Request a Demo](https://www.zetron.com/zetron-cad-request-a-demo/): See how our Zetron CAD system delivers next-level situational preparedness. Specifically designed for control room operators, Zetron CAD provides the right balance of features that enhance operational effectiveness while considering costs.
- [Public Safety Funding Checklist](https://www.zetron.com/ps-funding-checklist/): When You Need to Go Beyond Conventional Funding – You Have Options
- [STREAM Request a Demo](https://www.zetron.com/stream-request-a-demo/): See how Zetron’s STREAM cloud-based control room software allows callers to live stream an incident from their device directly to the control room and enables operators to gather vital information, dispatch the required emergency response and save lives.
- [APCO 2025](https://www.zetron.com/apco-2025/): Zetron is heading to Baltimore for APCO 2025! This year, we’re exploring the infinite possibilities of mission critical communications in booth #3049. Stop by to learn about our evolving solutions portfolio and how it could shape and enhance the future of your operations.
- [Digital Advantage 36-02](https://www.zetron.com/digital-advantage-36-02/): Check out what's new in the latest issue of Advantage
- [NENA 2025](https://www.zetron.com/nena-2025/): Role *Company/Organization *Select a State or Province *Select a State or ProvinceOutside US/CanadaAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNova ScotiaOntarioPrince Edward IslandQuebecSaskatchewanCountry *CountryUnited StatesCanadaAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsAre you planning on attending NENA in person? *YesNoI don't knowMeeting with Zetron at NENA
- [Zetron CAD](https://www.zetron.com/mission-critical-solutions/zetron-cad/): Zetron CAD is an integrated incident management solution tailored for the UK that shares critical incident information in real time to provide better situational awareness. It delivers efficient, actionable intelligence for a more proactive and scalable approach to public safety.
- [Quality Assurance Training and Wellness](https://www.zetron.com/quality-assurance-training-and-wellness/): Effective, objective and affordable Quality Assurance (QA), training and wellness programs ensure Emergency Communications Centers (ECCs) staff are set up for success with the support they need. 
- [CCW 2025](https://www.zetron.com/ccw-2025/): Join us in Brussels this June to see how Zetron is transforming the future of critical communications. We’ll be spotlighting our command and control  solutions that enable efficient, reliable and seamless control room communications—all around the world.
- [NPSTW Nominees 2025](https://www.zetron.com/npstw-nominees-2025/): To celebrate National Public Safety Telecommunicators Week, Zetron is honoring those who have gone above and beyond in their duties, exhibited exceptional skills, dedication and compassion on the job.
- [NPSTW 2025](https://www.zetron.com/npstw-2025/): Welcome to the third annual Golden Headset Awards! To celebrate National Public Safety Telecommunicators Week, Zetron is honoring those who have gone above and beyond in their duties, exhibited exceptional skills, dedication and compassion on the job.
- [Digital Advantage 36-01](https://www.zetron.com/digital-advantage-36-01/): In the this special issue of Zetron Advantage we are sharing critical communications wellness related resources for the new year.  
- [Mission Critical Communications that Keep the Lights On eBook](https://www.zetron.com/mission-critical-communications-that-keep-the-lights-on-ebook/): Most people rely on utilities such as electricity, natural gas, water and internet connectivity – to name a few – and they rely on utilities providers to keep them working all the time.
- [IWCE 2025](https://www.zetron.com/iwce-2025/): Discover unlimited possibilities with Zetron at IWCE! Stop by booth #729 to see how Zetron is empowering communications personnel with unmatched platform interoperability to transform operations, inform decisions and perform when it matters most.
- [BAPCO 2025](https://www.zetron.com/bapco-2025/): Schedule Demo at BAPCO
- [Technical Product Resources](https://www.zetron.com/technical-product-resources/): Land Mobile Radio Release Notes, Configuration Documentation, Technical Notes, User Training & Maintenance Guides, Product Discontinuance and Application Notes
- [Connected Care](https://www.zetron.com/services/connected-care/): For mission critical communications systems, uptime must be all the time. Zetron Connected Care provides comprehensive support and maintenance services that give Zetron customers complete peace of mind.
- [Cybersecurity Essentials for Public Safety Webinar](https://www.zetron.com/cybersecurity-essentials-for-public-safety-webinar/): Senior Director of Strategy, Zetron
- [Simon Read](https://www.zetron.com/about-zetron/simon-read/): Simon joined Zetron in 2024 as Vice President, International Business Development and Portfolio Strategy. He is based in the UK and is a member of Zetron’s global senior leadership team.
- [Digital Advantage 35-04](https://www.zetron.com/digital-advantage-35-04/): In the latest edition of Zetron Advantage, we feature our latest case study exploring the Wisconsin Forestry Division's statewide radio system upgrade and how it's delivering on flexibility, resilience and savings.
- [Wisconsin Forestry Division Case Study](https://www.zetron.com/wisconsin-forestry-division-case-study/): Radio System Network Administrator
- [Comms Connect Melbourne 2024](https://www.zetron.com/comms-connect-melbourne-2024/): The critical communications wave is hitting Melbourne for Comms Connect 2024! Zetron is pleased to attend again this year and provide you with an up-close look at the latest in critical communications solutions.
- [IACP 2024](https://www.zetron.com/iacp-2024/): Rapid and informed responses are critical to the well-being of all parties in emergency situations. Zetron solutions are designed to improve coordination, communication and decision-making, ensuring that first responders can act as quickly, confidently and accurately as possible in high-pressure environments.
- [5 Steps to Migrate to Next Generation Core Services](https://www.zetron.com/5-steps-to-migrate-to-next-generation-core-services/): As the world and technology changes, so must emergency response communications. With NG9-1-1 top of mind, you may be considering updating your call handling or CAD solution but wondering how. One of the biggest hurdles is updating your solutions for migration onto Next Generation Core Services (NGCS) and ESInet.  
- [Next Generation 9-1-1](https://www.zetron.com/ng911-software/): As far back as 2003, NENA's NG9-1-1 Project began with the goal of establishing national standards and implementation plans for advanced 9-1-1 systems and services. So really, Next Generation 9-1-1 from a technology perspective is actually Now Generation 9-1-1, as nearly all of the original criteria for what would make the emergency response technology “next generation” has been achieved and is available in most areas today with modern mission critical communications software. The biggest challenge of NG9-1-1 today is in making the technology more accessible to more public safety agencies.
- [Popup test](https://www.zetron.com/popup-test/): Click here
- [APCO 2024](https://www.zetron.com/apco-2024/): The critical communications wave hits APCO this August! Zetron is pleased to present our end-to-end emergency response continuum experience. The continuum takes solution demos to a whole new level as it walks you through the entire emergency response process. From an incoming emergency call, to notifications and the dispatching of field units – all supported by Zetron’s suite of solutions.
- [NENA 2024](https://www.zetron.com/nena-2024/): Zetron is excited to be exhibiting at NENA 2024 in Orlando, Florida. We’ll be showcasing critical communications technology of tomorrow - available today!
- [MAX Call Taking Introductory Demo](https://www.zetron.com/max-call-taking-introductory-demo/): See how Zetron's Next Generation 9-1-1 MAX Call Taking system delivers the features emergency communications teams need to initiate fast, informed and coordinated responses by minimizing distractions and increasing efficiency.
- [Digital Advantage 35-03](https://www.zetron.com/digital-advantage-35-03/): In the latest edition of Zetron Advantage, we feature our newest case study that shares Morgan County E-911’s journey from outdated systems to fully integrated NextGen9-1-1 solutions. Through persistence and planning, they worked over several years to grow their center into what it is today, improving their emergency response.
- [Zetron Blog Subscribe](https://www.zetron.com/subscribe-to-blog/): Stay up to date on the latest content from Zetron and receive Inside Z-Wire, highlighting recently published content so you don’t miss a post.
- [PSAP of the Future](https://www.zetron.com/psap-of-the-future/): As technology has changed and continues to develop, PSAPs must now field emergency communications through a variety of channels, but need to evaluate the incoming information quickly to determine what type of field response is needed.
- [CCW 2024](https://www.zetron.com/ccw-2024/): Ride the critical communications wave with Zetron to Dubai, where the technology of tomorrow will be out in full force for Critical Communications World (CCW) 2024. The next generation of technology is no longer just an aspiration but a reality of today.
- [Morgan County E-911 Case Study GeoConex](https://www.zetron.com/morgan-county-e-911-case-study-geoconex/): Morgan County E-911 Director
- [Morgan County E-911 Case Study](https://www.zetron.com/morgan-county-e-911-case-study/): Morgan County E-911 Director
- [Solving the Next Generation Mission Critical Communications Upgrade Gap](https://www.zetron.com/solving-the-next-generation-mission-critical-communications-upgrade-gap/): For emergency communications centers, Next Gen systems have been talked about and available for years. Today’s guest, Scott French, shares the obstacles emergency response teams face and how Zetron is helping them move towards seamless connectivity with Next Generation Mission Critical Communications.
- [NPSTW 2024](https://www.zetron.com/npstw-2024/): Welcome to the second annual Golden Headset Awards! To celebrate National Public Safety Telecommunicators Week, Zetron is honoring those who have gone above and beyond in their duties, exhibited exceptional skills, dedication and compassion on the job.
- [IWCE 2024](https://www.zetron.com/iwce-2024/): Catch the Critical Communications Wave with us this March at IWCE 2024. What was once the technology of tomorrow is now the technology of today and with how quickly it continues to evolve it’s not just about catching up anymore; it’s about staying ahead of the wave.  

## Events
- [Atlantic APCO](https://www.zetron.com/event/atlantic-apco-2/)
- [APCO Canada](https://www.zetron.com/event/apco-canada-4/)
- [Arkansas APCO NENA](https://www.zetron.com/event/arkansas-apco-nena-2/)
- [IPSTA: Illinois Public Safety Association](https://www.zetron.com/event/ipsta-illinois-public-safety-association-2/)
- [CAL APCO: California APCO State Conference and Expo](https://www.zetron.com/event/cal-apco-california-apco-state-conference-and-expo-2/)
- [TENA: Tennessee Emergency Number Association](https://www.zetron.com/event/tena-tennessee-emergency-number-association-2/)
- [Oregon APCO NENA Fall Conference](https://www.zetron.com/event/oregon-apco-nena-fall-conference/)
- [Comms Connect Melbourne](https://www.zetron.com/event/comms-connect-melbourne-2/)
- [IACP: International Association of Chiefs of Police Conference](https://www.zetron.com/event/iacp-international-association-of-chiefs-of-police-conference/)
- [IN NENA: Indiana NENA](https://www.zetron.com/event/in-nena-indiana-nena/)
- [ETS: Emergency Tech Show 2025](https://www.zetron.com/event/ets-emergency-tech-show-2025/)
- [KESC: Kentucky Emergency Services Conference](https://www.zetron.com/event/kesc-kentucky-emergency-services-conference/)
- [FRI: Fire Rescue International 2025](https://www.zetron.com/event/fri-fire-rescue-international-2025/)
- [APCO International 2025](https://www.zetron.com/event/apco-international-2025/)
- [NENA 2025](https://www.zetron.com/event/nena-2025/)
- [CCW: Critical Communications World](https://www.zetron.com/event/ccw-critical-communications-world-3/)
- [Comms Connect New Zealand](https://www.zetron.com/event/comms-connect-new-zealand-4/)
- [Iowa APCO NENA 2025](https://www.zetron.com/event/iowa-apco-nena-2025/)
- [South Dakota Sheriffs & Police Chiefs Conference](https://www.zetron.com/event/south-dakota-sheriffs-police-chiefs-conference-2/)
- [Alster Communications Electronics Showcase – ACES Road Show: Day 3](https://www.zetron.com/event/alster-communications-electronics-showcase-aces-road-show-day-3/)
- [Alster Communications Electronics Showcase – ACES Road Show: Day 2](https://www.zetron.com/event/alster-communications-electronics-showcase-aces-road-show-day-2/)
- [Alster Communications Electronics Showcase – ACES Road Show: Day 1](https://www.zetron.com/event/aces-road-show-day-1/)
- [MECATS 2025: Mississippi Emergency Communications & Technology Summit](https://www.zetron.com/event/mecats-2025-mississippi-emergency-communications-technology-summit/)
- [MCOPA/MassCOPA – Massachusetts Chiefs of Police Association](https://www.zetron.com/event/mcopa-masscopa-massachusetts-chiefs-of-police-association/)
- [MCOPA/MassCOPA – Massachusetts Chiefs of Police Association](https://www.zetron.com/event/mcopa-masscopa-mass-chiefs-of-police-assoc/)
- [Texas APCO NENA](https://www.zetron.com/event/texas-apco-nena-3/)
- [Pennsylvania APCO](https://www.zetron.com/event/pennsylvania-apco-3/)
- [IWCE: International Wireless and Communications Expo](https://www.zetron.com/event/iwce-international-wireless-and-communications-expo/)
- [TIES: Tennessee Information Enforcement System](https://www.zetron.com/event/ties-tennessee-information-enforcement-system-2/)
- [GECC: Georgia Emergency Communication Conference](https://www.zetron.com/event/gecc-georgia-emergency-communication-conference/)
- [MPSCC: Missouri Public Safety Communications Conference – Spring](https://www.zetron.com/event/mpscc-missouri-public-safety-communications-conference-spring/)
- [BAPCO: British APCO Conference](https://www.zetron.com/event/bapco-british-apco-conference/)
- [WRC: Western APCO Conference](https://www.zetron.com/event/wrc-western-apco-conference/)
- [OEMA: Oklahoma Emergency Management Association Conference](https://www.zetron.com/event/oemaoklahoma-emergency-mgmt-assoc-conference-copy/)
- [ICCRA – Critical Control Rooms World Congress](https://www.zetron.com/event/critical-control-rooms-world-congress/)
- [4CEM: 4 Corners Emergency Management](https://www.zetron.com/event/4cem-4-corners-emergency-management/)
- [ISSDA: Iowa State Sheriffs and Deputies Association – Winter School](https://www.zetron.com/event/issda-iowa-state-sheriffs-and-deputies-association-winter-school/)
- [Atlantic APCO](https://www.zetron.com/event/atlantic-apco/)
- [IAEM: International Association of Emergency Management](https://www.zetron.com/event/iaem-international-association-of-emergency-management/)
- [APCO Canada](https://www.zetron.com/event/apco-canada-3/)
- [MS 911 Coor Association Fall – Mississippi 911 Conference](https://www.zetron.com/event/ms-911-coor-association-fall-mississippi-911-conference/)
- [Arkansas APCO NENA](https://www.zetron.com/event/arkansas-apco-nena/)
- [South Carolina APCO NENA](https://www.zetron.com/event/south-carolina-apco-nena/)
- [IPSTA: Illinois Public Safety Association](https://www.zetron.com/event/ipsta-illinois-public-safety-association/)
- [IACP: International Association of Chiefs of Police](https://www.zetron.com/event/iacp-international-association-of-chiefs-of-police/)
- [Comms Connect Melbourne](https://www.zetron.com/event/comms-connect-melbourne/)
- [Washington APCO NENA](https://www.zetron.com/event/washington-apco-nena/)
- [ADF: Airline Dispatchers Federation](https://www.zetron.com/event/adf-airline-dispatchers-federation-2/)
- [Alabama State Gulf Coast Conference – AL APCO NENA](https://www.zetron.com/event/alabama-state-gulf-coast-conference-al-apco-nena-2/)
- [Oklahoma Public Safety Conference – OK APCO NENA](https://www.zetron.com/event/oklahoma-public-safety-conference-ok-apco-nena/)
- [Nebraska APCO NENA](https://www.zetron.com/event/nebraska-apco-nena-2/)
- [Idaho APCO](https://www.zetron.com/event/idaho-apco/)
- [NYS 911 Fall](https://www.zetron.com/event/nys-911-fall/)
- [Montana 911 Fall Conference](https://www.zetron.com/event/montana-911-fall-conference/)
- [Dakota 9-1-1 APCO Conference](https://www.zetron.com/event/dakota-9-1-1-apco-conference/)
- [TENA: Tennessee Emergency Number Association](https://www.zetron.com/event/tena-tennessee-emergency-number-association/)
- [OR APCO NENA Fall Conference](https://www.zetron.com/event/or-apco-nena-fall-conference-2/)
- [Indiana NENA](https://www.zetron.com/event/indiana-nena/)
- [Kansas APCO](https://www.zetron.com/event/kansas-apco-2/)
- [Pennsylvania NENA](https://www.zetron.com/event/pennsylvania-nena/)
- [Ohio APCO NENA](https://www.zetron.com/event/ohio-apco-nena/)
- [WSEMA: Washington State Emergency Management](https://www.zetron.com/event/wsema-washington-state-emergency-management/)
- [KESC Conference](https://www.zetron.com/event/kesc-conference-2/)
- [ITEMC: Inter-Tribal Emergency Management Coalition](https://www.zetron.com/event/itemc-inter-tribal-emergency-management-coalition/)
- [FRI: Fire Rescue International](https://www.zetron.com/event/fri-fire-rescue-international/)
- [APCO International](https://www.zetron.com/event/apco-international-2/)
- [Arizona APCO NENA](https://www.zetron.com/event/arizona-apco-nena-2/)
- [NENA: National Emergency Number Association](https://www.zetron.com/event/nena-national-emergency-number-association/)
- [Comms Connect New Zealand](https://www.zetron.com/event/comms-connect-new-zealand-3/)
- [PSE: Police Security Expo](https://www.zetron.com/event/pse-police-security-expo/)
- [MSPOA: Montana Sheriffs and Peace Officer Association](https://www.zetron.com/event/mspoa-montana-sheriffs-and-peace-officer-association/)
- [MSA: Minnesota Sheriffs Association Summer Conference](https://www.zetron.com/event/msa-minnesota-sheriffs-association-summer-conference/)
- [Colorado APCO NENA](https://www.zetron.com/event/colorado-apco-nena/)
- [TDEM: Texas Department of Emergency Management](https://www.zetron.com/event/tdem-texas-department-of-emergency-management/)
- [UTC Telecom & Technology Conference](https://www.zetron.com/event/utc-telecom-technology-conference/)
- [CCW: Critical Communications World](https://www.zetron.com/event/ccw-critical-communications-world-2/)
- [WIPSCOM: Wisconsin Public Safety Communications](https://www.zetron.com/event/wipscom-wisconsin-public-safety-communications/)
- [APCO WRC: Western Regional Conference](https://www.zetron.com/event/apco-wrc-western-regional-conference/)
- [Minnesota Public Safety Communications Conference](https://www.zetron.com/event/minnesota-public-safety-communications-conference/)
- [NCPSCC: North Carolina Public Safety Communications Conference](https://www.zetron.com/event/ncpscc-north-carolina-public-safety-communications-conference/)
- [Louisiana APCO NENA](https://www.zetron.com/event/louisiana-apco-nena/)
- [Navigator Emergency Dispatch](https://www.zetron.com/event/navigator-emergency-dispatch/)
- [South Dakota Sheriffs & Police Chiefs Conference](https://www.zetron.com/event/south-dakota-sheriffs-police-chiefs-conference/)
- [ISA: Idaho Sheriff Association Spring Conference](https://www.zetron.com/event/isa-idaho-sheriff-association-spring-conference-2/)
- [NHEDA: New Hampshire Emergency Dispatchers Association](https://www.zetron.com/event/nheda-new-hampshire-emergency-dispatchers-association-2/)
- [MCOPA:  Massachusetts Chiefs of Police Association](https://www.zetron.com/event/masscopa-massachusetts-chiefs-of-police-association-2/)
- [Iowa APCO NENA](https://www.zetron.com/event/iowa-apco-nena-3/)
- [Pennsylvania APCO](https://www.zetron.com/event/pennsylvania-apco-2/)
- [PIP: Partners in Preparedness Conference](https://www.zetron.com/event/pip-partners-in-preparedness-conference-2/)
- [New Mexico APCO NENA](https://www.zetron.com/event/new-mexico-apco-nena-2/)
- [GECC: Georgia Emergency Communications Conference](https://www.zetron.com/event/gecc-georgia-emergency-communications-conference-2/)
- [MSA & MN APCO / NENA9-1-1 COMMUNICATIONS CONFERENCE](https://www.zetron.com/event/msa-mn-apco-nena9-1-1-communications-conference-2/)
- [IWCE: International Wireless Communications Expo](https://www.zetron.com/event/iwce-international-wireless-communications-expo/)
- [TIES: Tennessee Information Enforcement System](https://www.zetron.com/event/ties-tennessee-information-enforcement-system/)
- [BAPCO](https://www.zetron.com/event/bapco/)
- [OEMA: Oklahoma Emergency Management Assoc Conference](https://www.zetron.com/event/oema-oklahoma-emergency-management-assoc-conference/)
- [MPSCC: Spring Missouri Public Safety Communications Conference](https://www.zetron.com/event/mpscc-spring-missouri-public-safety-communications-conference/)
- [9-1-1 Goes to Washington](https://www.zetron.com/event/9-1-1-goes-to-washington/)
- [Distributech](https://www.zetron.com/event/distributech-2/)
- [AFCA: Alaska Fire Chiefs Leadership Summit Winter](https://www.zetron.com/event/afca-alaska-fire-chiefs-leadership-summit-winter/)

## Case Studies
- [Enhancing workforce planning through long term trusted partnership in Jersey](https://www.zetron.com/case_study/enhancing-workforce-planning-through-long-term-trusted-partnership-in-jersey-case-study/): Supporting a mission critical control room with proven technology, trusted for over 16 years
- [Improving emergency communications on the Isle of Man](https://www.zetron.com/case_study/improving-emergency-communications-on-the-isle-of-man/): The Isle of Man Government transformed emergency communications by creating the world’s first fully integrated, multi-agency control room built on a single TETRA network. The solution, powered by Zetron’s Cortex Integrated Communications Control System (ICCS), unites police, fire and ambulance services with other government agencies into one coordinated, mission critical operation.
- [Wisconsin Forestry Division: Statewide radio system upgrade delivers flexibility, resilience and savings](https://www.zetron.com/case_study/wisconsin-forestry-division-statewide-radio-system-upgrade-delivers-flexibility-resilience-and-savings/): Looking for an end-to-end solution to cover the state’s communications needs, the Wisconsin Department of Natural Resources invested in Zetron’s ACOM Command & Control system and MT-4E repeaters.
- [Morgan County E-911: Building An Integrated System for Efficiency, Reliability and Accuracy](https://www.zetron.com/case_study/morgan-county-e-911-building-an-integrated-system-for-efficiency-reliability-and-accuracy/): Morgan County E-911’s journey from paper- and hardware-based systems to a fully integrated Next Generation 9-1-1 platform with Zetron’s MAX solutions spans over two decades.
- [RiverCom 911 – Modernizing Emergency Service Connections in the Pacific Northwest](https://www.zetron.com/case_study/rivercom-911-modernizing-emergency-service-connections-in-the-pacific-northwest/): RiverCom 911 replaces obsolete Land Mobile Radio (LMR) network with the MT Series to ensure reliable communications for public safety
- [Sun Valley Heli Ski – A Mountainous Need for Reliable Communications](https://www.zetron.com/case_study/a-mountainous-need-for-reliable-communications/): When your business involves helicoptering skiers in and out of isolated Idaho mountain peaks, communications are essential to delivering a thrilling adventure for guests while keeping them safe. That’s why Sun Valley Heli Ski (SVHS) puts a high priority on having reliable communications that keep radio dispatchers, pilots, ski guides and guests in constant contact. So, when SVHS’s existing network began experiencing outages, noise and coverage issues, it quickly hired a radio communications expert to evaluate the problem and find a solution.
- [Maximizing Uptime – Lauderdale County Hits All Green Lights Through Emergency Center Migration](https://www.zetron.com/case_study/lauderdale-county-ms/): Situated on the eastern border of Mississippi, Lauderdale County is home to about 90,000 hardworking residents, three congested interstates and one busy emergency communications center. Working in teams of four, the dedicated staff of dispatchers spend their time fielding requests for police, fire, and emergency medical assistance, 24 hours a day, 365 days a year. There are no slow seasons in this active community. With an annual call volume of 250,000, Lauderdale 911 depends on its communication equipment to work as diligently and consistently as its staff, helping them efficiently manage the workload while providing a direct link between emergency dispatchers and first responders in the field.
- [Greene County Emergency Services – Boosting Connectivity in the Catskills](https://www.zetron.com/case_study/boosting-connectivity-in-the-catskills/): Situated in the heart of New York’s Catskill Mountains, Greene County Emergency Services isn’t your typical rural 911 center. Working with a staff of sixteen employees, the department answers roughly 85,000 calls per year, serves 50,000 full-time residents, and juggles communications for 9 police agencies, 27 fire departments, and 14 EMS squads. Adding to the load, Greene County is home to two of the region’s busiest outdoor sporting destinations: Hunter Mountain and Windham Mountain. Both resorts are open year-round for skiing, snowboarding, zip lining, and mountain biking, attracting up to 500,000 annual visitors…of which not an insignificant percentage inevitably find themselves in need of emergency services at some point during their activities.
- [The Future of Utilities Field Crew Safety –  Powerco’s New Digital Mobile Radio (DMR) Platform](https://www.zetron.com/case_study/the-future-of-utilities-field-crew-safety-powercos-new-digital-mobile-radio-dmr-platform/): Keeping the lights on and the gas flowing to 442,000 homes, businesses, and organizations across New Zealand’s North Island is no easy task. However, as the country’s second-largest utility provider, Powerco prides itself on safety and reliability for all. That includes fault crews in the field every day working alongside nine networks of electricity and gas lines.
- [Columbia County Improves Public Safety with Zetron’s MAX Dispatch](https://www.zetron.com/case_study/columbia-county-improves-public-safety-with-zetrons-max-dispatch/): Located in Southeast Washington State at the base of the Blue Mountains, Columbia County consists of 867 square miles of rolling hills, deep canyons and rugged wilderness. The region is known for its expansive wheat fields, and beautiful scenery.
- [Sydney Airport Delivers World-Class Airport Experience with Zetron’s Integrated Communications & Console Systems](https://www.zetron.com/case_study/sydney-airport-delivers-world-class-airport-experience-with-zetrons-integrated-communications-console-systems/): 41 million passengers travel through the Sydney Airport each year, making it one of the most important pieces of infrastructure and an essential part of Australia’s transport network. Keeping everyone connected, from the security personnel to airfield operations at Australia’s busiest airport requires a reliable, yet flexible integrated communications system. Since 2005, Zetron’s ACOM system has helped make sure travellers arrive safely and on-time to their destinations, 24 hours a day, seven days a week.
- [Kitsap – NG9-1-1 Maintains Cutting Edge in Emergency Communications](https://www.zetron.com/case_study/kitsap-9-1-1-maintains-cutting-edge-in-emergency-communications/): When it comes to providing one of Washington State’s largest county’s with reliable, cutting edge emergency communications services, you won’t find many that match Kitsap 9-1-1. What started as a 5,000 square foot facility constructed in 1975, Kitsap 911 has been remodeled three times until a new facility was finally able to replace it in 2005 after the 2001 Nisqually earthquake. And with a new state-of-the-art facility, Zetron’s Advanced Communication Systems (ACOM) provided the perfect solution for Kitsap 9-1-1’s current and future needs.
- [Bonnyville Regional Fire Authority Integrates Zetron’s Next Generation Technology](https://www.zetron.com/case_study/bonnyville-regional-fire-authority-integrates-zetrons-next-generation-technology/): The Bonnyville Regional Fire Authority (BRFA) provides support for 11 fire stations and all 9-1-1 calls spread throughout the Municipal District of Bonnyville in Alberta, Canada. Formed as a joint agency in 1996, BRFA now has 6 full-time staff, 5 part-time staff and around 160 volunteers. They’re the first point of contact during an emergency and provide lifesaving help to its citizens in distress. So making the process from assessment to dispatching the right response personnel as seamless as possible is critical. And having the right equipment is the first step in ensuring quick response times. That’s why WCI Whyte Communications and Zetron were chosen to bring next generation technology to Bonnyville.
- [Making the Difference: Zetron MAX Dispatch brings Safety and Security to The University of New Mexico](https://www.zetron.com/case_study/making-the-difference-zetron-max-dispatch-brings-safety-and-security-to-the-university-of-new-mexico/): Safety: You make the difference. A motto the University of New Mexico Police Department is dedicated to bringing students day in and day out. Their community approach encourages students, faculty, staff and visitors to work together to make sure UNM remains safe through common sense precautions and looking out for others.
- [Town of Scituate Expands with Fire Station Alerting System](https://www.zetron.com/case_study/town-of-scituate-expands-with-fire-station-alerting-system/): On the South Shore of Massachusetts, midway between Boston and Plymouth, the small town of Scituate falls victim to dangerous and damaging storms on a regular basis. And since 1959, the Scituate police and fire stations have served the nearly 18,000 residents well.
- [Support for Decades to Come in Weslaco, Texas](https://www.zetron.com/case_study/support-for-decades-to-come-in-weslaco-texas/): With a mission “to enhance the quality of life in the City through a proactive and professional level of police service,” The Weslaco Police Department is there to not only keep everyone safe, but support and build partnerships with their community. So when it came time for Jennifer Vilches, administrative services coordinator for the Weslaco Police Department, to upgrade their aging analog radio system and construct a new regional dispatch center, she needed the best.
- [State-of-the-Art facility and Zetron Help Future-Proof Critical-Communications in Tennessee](https://www.zetron.com/case_study/state-of-the-art-facility-and-zetron-help-future-proof-critical-communications-in-tennessee/): When the McMinn County Emergency Communications Center in Tennessee began operating in July of 2003, the 733-square-foot building had a staff of just nine. But they knew it was only a matter of time before they out-grew the small building.
- [MAX Call Taking Passes the Ultimate PSAP Test in Jersey County, Illinois](https://www.zetron.com/case_study/max-call-taking-passes-the-ultimate-psap-test/): The MAX Call-Taking system installed at Jersey County, Illinois, is receiving kudos for its redundancy, sophisticated reporting features, and the many ways it simplifies dispatchers’ jobs.
- [MAX Dispatch Spans Across Missouri State](https://www.zetron.com/case_study/max-dispatch-spans-across-missouri-state/): With MAX Dispatch, we can communicate from truck to truck and across all our district offices throughout the entire state.  Rick Bennett, Senior Engineering Professional, Missouri Department of Transportation
- [MAX Dispatch/NEXEDGE® Solution Improves Safety and Security at Gonzaga](https://www.zetron.com/case_study/max-dispatchnexedge-solution-improves-safety-and-security-at-gonzaga/): College and university campuses experience their share of dangerous and threatening situations, putting the safety of their students and staff at risk. That’s why when Gonzaga University took the important steps to help ensure campus safety, they turned to Zetron’s MAX Dispatch console system to support their campus security activities. This not only gave their security team a much needed upgrade, but it simplified the process of configuring and integrating with the NEXEDGE radio system they installed at the same time. Now, the two systems work seamlessly together.
- [In a Digital Age – Tradition Delivers New System for Malden PD](https://www.zetron.com/case_study/in-a-digital-age-tradition-delivers-new-system-for-malden-pd/): Since the 1970’s, the Malden police department has been operating out of the same building, and using the same equipment for the last 15 years. With its aging infrastructure and equipment, they were one severe storm away from losing everything. Desperate for not only a new building, but new equipment, Dave Urban, Public Safety IT manager with the City of Malden, knew they couldn’t have both due to budget constraints. “I knew there would have to be a trade-off somewhere, so I assumed new equipment was out of the question,” explained Urban.
- [MAX Dispatch Opens the Door to Broadband PTT for Boxborough Police Department](https://www.zetron.com/case_study/max-dispatch-opens-the-door-to-broadband-ptt/): The Zetron MAX Dispatch system recently installed for the Boxborough, Massachusetts, Police Department combines many operations onto the console, improves interoperability with other agencies, and can operate remotely over a laptop. It also supports broadband PTT functionality.
- [Zetron’s MAX Call Taking Integrates 9-1-1 Text and Voice on One Console](https://www.zetron.com/case_study/zetrons-max-call-taking-integrates-9-1-1-text-and-voice-on-one-console/): The Butler County, Iowa, 9-1-1 center’s updated MAX Call-Taking system not only accepts Text-to-9-1-1 messages, but it allows dispatchers to take both text and voice calls on the same console. Other 9-1-1 systems require separate consoles for text and voice.
- [MAX Call Taking Prepares Columbia County 9-1-1 for i3 ESInet](https://www.zetron.com/case_study/max-call-taking-prepares-psap-for-i3-esinet/): The MAX Call-Taking system recently installed at the Columbia County 9-1-1 center is designed to make the most of the open standards-based ESInet that will soon be deployed throughout Washington state.
- [28-position ACOM Supports Yarra Trams’ Multi-site Operations](https://www.zetron.com/case_study/28-position-acom-supports-yarra-trams-multi-site-operations/): The two Zetron Acom dispatch systems recently installed for Yarra Trams in Melbourne, Australia, are providing the future-proof functionality required to support the company’s current multi-site operations. The systems will also allow Yarra Trams to expand as the need arises.
- [MAX Call Taking Equips Village of Rosemont to Serve 75K Visitors per Day](https://www.zetron.com/case_study/max-call-taking-equips-village-of-rosemont-to-serve-75k-visitors-per-day/): The MAX Call Taking system recently installed for the Village of Rosemont, IL, equips Rosemont to handle the many visitors who are drawn to the area’s popular outlet malls and venues.
- [5 Stars for MAX Dispatch](https://www.zetron.com/case_study/5-stars-for-max-dispatch/): Scott County Virginia’s new MAX Dispatch system is receiving high praise for its reliable performance, ease of use, redundancy, and adaptability.
- [51-position MAX Call-Taking Equips CenterPoint Energy](https://www.zetron.com/case_study/51-position-max-call-taking-equips-centerpoint-energy/): CenterPoint Energy’s MAX Call Taking system provides the features and functionality necessary to help ensure the reliability, effectiveness, and safety of CenterPoint Energy’s operations.
- [MAX Dispatch and Call Taking Strengthen Link Between a PSAP and Its Community](https://www.zetron.com/case_study/max-dispatch-and-call-taking-strengthen-link-between-a-psap-and-its-community/): Casadi Denny is a woman who knows how to make things happen. Upon being promoted to the position of administrative supervisor for the Chowchilla, California, police department’s dispatch and records program, she set an ambitious goal. It was to replace the agency’s aging Zetron dispatch and 9-1-1 call-taking systems with new solutions that would be up-to-date and next-generation capable. Although their existing systems were performing reliably and well, demands upon them were bumping up against the limits of their capacity. In an emergency, a public safety answering point (PSAP) is typically the first link between those who need help and those who can provide it. Denny had to be confident that her communications equipment was up to the task.
- [28-position ACOM Solution Is a Clean Sweep for Broome County, NY](https://www.zetron.com/case_study/28-position-acom-solution-is-a-clean-sweep-for-broome-county-ny/): The Zetron ACOM dispatch systems recently installed in the main and backup 9-1-1 centers at Broome County, New York, are delivering features, functionality, and customized interfaces that have greatly improved the agency’s ability to serve its community.
- [MAX Dispatch Delivers Interoperability, Mobile Operations, and 24/7 Service](https://www.zetron.com/case_study/max-dispatch-delivers-interoperability-mobile-operations-and-247-service/): The MAX Dispatch system recently installed at the London/Laurel 9-1-1 Center in Laurel County, Kentucky, is delivering the functionality and IP-based features the agency was seeking. It is also being backed by solid technical support from Zetron and local provider, London Radio Service.
- [2 MAX Solutions, 2 Agencies, Mutual Backup](https://www.zetron.com/case_study/2-max-solutions-2-agencies-mutual-backup/): Recent installations of Zetron’s MAX Dispatch and Call Taking systems in the PSAPs at Swain and Jackson counties, North Carolina, have updated both centers’ dispatch and 9-1-1 call-taking operations. They are also designed so the PSAPs can provide full backup for each other.
- [ACOM Controls Vast Western Australia Rail Network](https://www.zetron.com/case_study/acomevo-controls-vast-western-australia-rail-network/): The Zetron ACOM systems installed at each of the three control centers for Brookfield Rail of Western Australia are providing the updated operations the rail company requires to oversee its vast rail infrastructure effectively and efficiently.
- [PSAP’s Two-Site Zetron Solution Doubles Redundancy](https://www.zetron.com/case_study/psaps-two-site-zetron-solution-doubles-redundancy/): The 28-position ACOM solution Monroe County 9-1-1 recently installed provides the flexibility the PSAP needs to serve the county’s resident population as well the tens of thousands of visitors who attend the area’s two major NASCAR events each year.
- [MAX Call-Taking Shines Bright in Kentucky](https://www.zetron.com/case_study/max-call-taking-shines-bright-in-kentucky/): The MAX Call-Taking system recently installed at the Frankfort-Franklin 9-1-1 Center in Frankfort, Kentucky, has proved to be so successful that the center has become a “lighthouse” site—a model for other agencies interested in the system.
- [Improving Safety and Security in Bengaluru, India](https://www.zetron.com/case_study/improving-safety-and-security/): With a population of over 10 million, Bengaluru (formerly Bangalore) is a true megacity. The third most-populous city in India, not only is Bengaluru large—it is booming: the population has more than doubled in size since 2001.
- [The Power of Zetron’s MAX Dispatch Portal](https://www.zetron.com/case_study/the-power-of-zetrons-max-dispatch-portal/): With three new MAX Dispatch systems connected through Zetron’s MAX Dispatch Portal, the public-safety and law-enforcement agencies at Guilford, Connecticut, are equipped for interoperability, redundancy and easy resource sharing.
- [Making One of America’s Safest Cities Even Safer](https://www.zetron.com/case_study/making-one-of-americas-safest-cities-even-safer/): With their new Zetron MAX Dispatch and Call Taking systems, the Mundelein, IL, PD has a single-vendor solution that is improving their efficiency, preparing them for the future, and helping ensure that Mundelein maintains its status as one of the safest cities in the U.S.
- [35-position MAX Call Taking Streamlines Operations, Cuts Response Times](https://www.zetron.com/case_study/35-position-max-call-taking-streamlines-operations-cuts-response-times/): The Cook County, Illinois, 9-1-1 center’s new MAX Call-Taking systems has cut response times and improved operations between the agency’s main and backup sites. The system’s expandability also allows the agency to serve as a consolidated center if this ever becomes necessary.
- [MAX Call-Taking Connects Tennessee PSAP to NetTN i3 Network](https://www.zetron.com/case_study/max-call-taking-connects-tennessee-psap-to-nettn-i3-network/): With Zetron’s MAX Call Taking system, Claiborne County, Tennessee, is Next-Gen-i3 ready and connected to Tennessee’s NetTN network.
- [Toronto Airport Takes Off with ACOM](https://www.zetron.com/case_study/toronto-airport-takes-off-with-acom/): Zetron’s ACOM system using the open-standards P25 CSSI is serving as the master dispatch console at Canada’s Toronto Pearson International Airport.
- [60-Position Zetron System Equips  ‘Most Up-to-Date PSAP in New Jersey’](https://www.zetron.com/case_study/60-position-zetron-system-equips-most-up-to-date-psap-in-new-jersey/): “Administrators from PSAPs all over the state and throughout the Eastern Seaboard are very excited about it,” says Golden proudly. “They’re telling us it’s the best, most up-to-date PSAP in New Jersey.”
- [Mutual Backup at the Click of a Mouse](https://www.zetron.com/case_study/mutual-backup-at-the-click-of-a-mouse/): One of them is the need for what Skagit 9-1-1 director, Bill King, refers to as “continuity of operations.” “Continuity of operations is a FEMA term that to us means the ability to keep providing our services, even if we have to evacuate our site or our equipment goes down,” he says.
- [MAX-imizing Idaho PSAP’s Critical Communications](https://www.zetron.com/case_study/max-imizing-idaho-psaps-critical-communications/): With its new Zetron MAX Dispatch and MAX Call Taking systems, Latah County, Idaho, is reaping the benefits of updated, IP-based functionality and is equipped to meet emerging Next-Generation communication requirements.
- [MAX Dispatch Equips 3 PSAPs for Regional Operation](https://www.zetron.com/case_study/max-dispatch-equips-3-psaps-for-regional-operation/): With their new installations of Zetron’s MAX Dispatch system, three Pennsylvania PSAPs are preparing to share, access, and use each others’ radio resources.
- [What’s Good for Westbrook Is Good for Falmouth](https://www.zetron.com/case_study/whats-good-for-westbrook-is-good-for-falmouth/): The public-safety agencies at Westbrook and Falmouth, Maine, both recently upgraded to Zetron’s MAX Dispatch system. The system’s user friendliness and flexibility, and Zetron’s good reputation were just a few of the reasons why they chose the system.
- [75-position Zetron System Controls Operations at Puget Sound Energy](https://www.zetron.com/case_study/75-position-zetron-system-controls-operations-at-puget-sound-energy/): The installation of a 75-position solution that seamlessly integrates Zetron’s Advanced Communications (ACOM) system with Tait Communications’ MPT 1327 trunked radio network was recently completed for Puget Sound Energy in Washington State.
- [Combined MAX Dispatch/Call-Taking Delivers Small Footprint, Big Benefits](https://www.zetron.com/case_study/combined-max-dispatch-call-taking-delivers-small-footprint-big-benefits/): The Zetron MAX Dispatch and MAX Call-Taking systems recently installed at the new Huntington Indiana Central Dispatch center are being praised for their clean design; ease of use; and compact, combined footprint.
- [MAX Dispatch Equips PSAP to Meet the Challenges of Change](https://www.zetron.com/case_study/max-dispatch-equips-psap-to-meet-the-challenges-of-change/): With its new IP-based MAX Dispatch system, North Dakota’s State Radio Communication System is now equipped to respond to its increasing responsibilities and the demands of the region’s recent rapid growth.
- [MAX Dispatch Controls Vital Operations at University of North Dakota](https://www.zetron.com/case_study/max-dispatch-controls-vital-operations-at-university-of-north-dakota/): The MAX Dispatch system recently installed at the Univ. of North Dakota Operations Center helps control the university’s vast network of critical services. The system’s IP functionality also supports the center’s plan to place consoles at different locations throughout the campus.
- [Zetron’s DCS-5020 Energizes Seoul, South Korea](https://www.zetron.com/case_study/zetrons-dcs-5020-energizes-seoul-south-korea/): Samchully City Gas in Seoul, South Korea, recently installed Zetron’s DCS-5020 Digital Console System with the help of communications equipment provider, Hanswell, also of Seoul. The solution is providing Samchully with the updated technology and functionality they need to manage their extensive operations.
- [MAX Dispatch Chosen by Those Who Save Lives](https://www.zetron.com/case_study/max-dispatch-chosen-by-those-who-save-lives/): Rural/Metro Medical Services recently chose MAX Dispatch to replace their poorly supported and aging dispatch system. The new system provides the IP-based functionality Rural/Metro requires to expand and improve its services. It is also supported by local provider, Saia Communications.
- [Zetron Update Adds Capacity, Functionality and P25 to Brazilian Rail System](https://www.zetron.com/case_study/zetron-update-adds-capacity-functionality-and-p25-to-brazilian-rail-system/): An update recently applied to the Zetron Series 4000 dispatch system used by the CPTM commuter rail system in the state of Sao Paulo, Brazil, has added new capacity and functionality to the system. It has also enabled CPTM to utilize a new P25 network, and helped them meet the country’s new narrowbanding requirements.
- [Zetron Helps Bristow Helicopters Hit ‘Target Zero’](https://www.zetron.com/case_study/zetron-helps-bristow-helicopters-hit-target-zero/): Zero accidents, zero harm to people, and zero harm to the environment. These goals would seem ambitious for any helicopter company, especially one that supports operations in some of the world’s most extreme environments. But “Target Zero” is exactly what the Bristow Group helicopter service is aiming for. Target Zero is a comprehensive cultural and training program that encourages every Bristow regional operation around the world to eliminate accidents, mishaps and downtime.
- [Zetron IP Fire Station Alerting  ‘Saves Seconds and Lives’](https://www.zetron.com/case_study/zetron-ip-fire-station-alerting-saves-seconds-and-lives/): The Santa Monica Fire Department’s fire station alerting operations were contracted out to the Los Angeles Fire Department (LAFD). But when a study revealed that Santa Monica would be better served if the Santa Monica Fire Department handled those operations themselves, the City of Santa Monica decided to make that change. They also decided that to ensure the highest levels of service, they would install a new fire station alerting system based on the most up-to-date technologies.
- [When Seconds Count, Cypress Creek EMS Counts on Zetron—Again](https://www.zetron.com/case_study/3091/): Auto accidents, heart attacks, women in the throes of labor… these are the kinds of situations emergency medical services (EMS) agencies deal with every day. And they are situations in which every second counts.
- [Saudi Aramco’s Emergency System Features DCS-5020](https://www.zetron.com/case_study/saudi-aramcos-emergency-system-features-dcs-5020/): An effective emergency communication system is a critical component of large petroleum-production and refining operations. In such environments, employees dispersed among multiple sites must be able to communicate and coordinate emergency efforts in challenging, sometimes dangerous, conditions. A system that supports and facilitates emergency communications can help save lives and minimise the damage that an accident at such a site can cause.
- [Keeping Watch Over Australia’s Great Barrier Reef](https://www.zetron.com/case_study/keeping-watch-over-australias-great-barrier-reef/): For over a decade, Zetron has worked with the Maritime Safety Queensland (MSQ) of Queensland, Australia, to help ensure the effectiveness of MSQ’s communications system. This system is vital to an agency whose responsibilities include keeping the Great Barrier Reef and its waterways safe and pollution free.
- [A Safer Port in Southampton](https://www.zetron.com/case_study/a-safer-port-in-southampton/): The Port of Southampton is one of Britain’s busiest deep-water ports. It is the hub for many types of military and commercial maritime vessel traffic, including huge oil tankers and container ships, and serves as the UK’s principal port for cruise ships.
- [Smoother Sailing for Jersey Harbours](https://www.zetron.com/case_study/smoother-sailing-for-jersey-harbours/): Jersey, the largest of the Channel Islands off the southern coast of England, recently undertook a project to consolidate its control sites and upgrade its maritime communications control rooms.
- [ACOM Provides Solution for Western Australia](https://www.zetron.com/case_study/acom-provides-solution-for-western-australia/): Until recently, the responsibility for monitoring maritime distress voice messages on MF/HF and VHF marine radios along Australia’s coastline belonged to the Australian federal government. But several years ago, this responsibility shifted to each of Australia’s states and territories. For the state of Western Australia, the Western Australia (WA) Water Police assumed this responsibility.

## Blog
- [The Importance of Crisis Communication in Utilities](https://www.zetron.com/blog/the-importance-of-crisis-communication-in-utilities/): Over the last decade, the U.S. power grid has faced mounting challenges due to climate change, leading to a significant increase in weather-related outages. According to an analysis by Climate Central, summer blackouts in the U.S. have surged by 60% over the past decade, primarily driven by extreme weather events and rising electricity demand during hotter months. These outages, often resulting from storms and wildfires, have become more frequent and prolonged. This trend highlights the urgent need for public utilities to strengthen their crisis communications and response capabilities, ensuring operational continuity and public safety.
- [Your Control Room Doesn’t Need Replacing. It Needs Preparing.](https://www.zetron.com/blog/your-control-room-doesnt-need-replacing-it-needs-preparing/): For years, conversations about control room technology have centred on replacement. Replacing legacy systems. Replacing networks. Replacing infrastructure. Today, that conversation is changing. The control room has evolved more in the last five years than it did in the previous twenty. Emergency services are responding to increasing demand, more complex incidents and greater public expectation, while preparing for one of the biggest technology transitions in a generation through the Emergency Services Network (ESN).
- [Managing Risk, Vulnerability and Demand: The Growing Importance of THRIVE](https://www.zetron.com/blog/managing-risk-vulnerability-and-demand-the-growing-importance-of-thrive/): Every call into a police control room matters. But not every call carries the same level of threat, harm or risk. As police forces continue to face growing demand, increasingly complex incidents and ongoing resource pressures, the ability to quickly assess and prioritise calls has never been more important. That's why THRIVE has become such a fundamental part of modern policing. THRIVE, which stands for Threat, Harm, Risk, Investigation, Vulnerability and Engagement, provides a structured framework that helps call handlers and dispatchers assess incidents consistently and make informed decisions about the most appropriate response.
- [Your Zetron. Your Way.](https://www.zetron.com/blog/your-zetron-your-way/): The pressure to modernize emergency communications is real and growing. Next Generation 9-1-1 (NG9-1-1) migration, Text-to-9-1-1, GIS-based location services, integrated workflows and automation across call taking, computer aided dispatch (CAD) and dispatch, are no longer aspirational — they are operational expectations. At the same time, agencies face staffing shortages, budget constraints, evolving funding opportunities and growing demands on telecommunicators and dispatch teams, all of which can impact modernization efforts. Your Zetron, Your Way is about giving our customer choice and partnering in a way that builds a path forward that respects their infrastructure, budget cycles and operational realities.
- [Police.AI: turning national ambition into operational reality](https://www.zetron.com/blog/police-ai-turning-national-ambition-into-operational-reality/): Police.AI represents one of the most significant shifts in policing in a generation. Backed by more than £115 million in funding and positioned at the centre of the Government’s Police Reform White Paper, it signals a clear move away from fragmented innovation towards a nationally coordinated, technology enabled policing model.
- [Five Key Lessons for Control Rooms from Critical Communications World 2026](https://www.zetron.com/blog/five-key-lessons-for-control-rooms-from-critical-communications-world-2026/): Critical Communications World (CCW) 2026 brought together public safety agencies, critical infrastructure operators, government bodies, technology providers and communications specialists from across the globe to discuss the future of mission critical communications. One of the most encouraging aspects of this year's event was the spirit of collaboration across the critical communications community. Whether discussing national broadband programmes, interoperability standards or emerging technologies, organisations were openly sharing lessons learned, challenges and best practice.
- [Teaching Kids to Use 9-1-1](https://www.zetron.com/blog/teaching-kids-to-use-9-1-1/): Every year, more than 240 million calls are made to 9-1-1 in the United States. In many areas, 80 percent or more come from wireless devices. That means the phone a child may need to use in an emergency is probably a locked smartphone, not a kitchen landline. That small change matters. Children may know the number, but not know what counts as an emergency, how to open the emergency-call screen, how to use voice commands, or what to say when a telecommunicator answers. If a child is the only person available to act, those details can make the difference between hesitation and help.
- [The Crucial Role of Communication in Wildland Firefighting](https://www.zetron.com/blog/the-crucial-role-of-communication-in-wildland-firefighting/): Wildland firefighting stands among the most perilous professions—demanding courage, skill and resilience in the face of ever-present danger. It involves fighting wildfires that can spread unpredictably and ferociously, often in remote and rugged terrain that requires durable and reliable safety equipment. The escalating frequency and intensity of wildfires, in both urban and remote terrains, have heightened the risks faced by firefighters on the front lines. Central to mitigating these dangers is the imperative for robust, reliable communication systems that ensure coordination, situational awareness and safety.
- [Celebrating Excellence: 2026 Golden Headset Award Winners](https://www.zetron.com/blog/celebrating-excellence-2026-golden-headset-award-winners/): The 2026 Golden Headset Awards brought forward an incredible group of nominations, each highlighting the impact of emergency communications professionals in moments that matter most. From individual performance to leadership, training and team response, this year’s submissions reflected the skill, dedication and professionalism that define the field.
- [BAPCO 2026: Key Themes Shaping the Future of Control Rooms](https://www.zetron.com/blog/bapco-2026-key-themes-shaping-the-future-of-control-rooms/): BAPCO 2026 brought a clear sense of direction for UK control rooms, not just in terms of technology, but in the shared intent across the sector. Across two days at the Coventry Building Society Arena, conversations spanning the exhibition floor, conference sessions and wider community reinforced a collective focus: enhancing public safety through smarter, more connected and more effective control room environments, with people firmly at the centre.
- [Celebrating Zetron’s Journey and What Comes Next](https://www.zetron.com/blog/celebrating-zetrons-journey-and-what-comes-next/): On April 1, 2026, Zetron marked five years since joining Codan and we’re not just celebrating a milestone, but recognizing the momentum that’s carrying us forward.
- [Public Safety Cybersecurity Benchmark: Where Does Your Agency Stand?](https://www.zetron.com/blog/public-safety-cybersecurity-benchmark-where-does-your-agency-stand/): For agencies built on reliability, true security is about more than just technology, it’s about understanding the foundation. In 2025, Zetron conducted an industry survey to map the cybersecurity readiness of public safety and government organizations. The goal was clear: to move beyond assumptions and provide a data-driven benchmark for mission critical resilience.
- [The Next Generation Birthday Wish: Building on 9-1-1’s Legacy](https://www.zetron.com/blog/the-next-generation-birthday-wish-building-on-9-1-1s-legacy/): As we mark another year since the first 9-1-1 call connected in Haleyville, Alabama in 1968, we honor more than just a historic date. We celebrate a promise that in your worst moment, help is just three digits away. For over five decades, that promise has been kept by dedicated telecommunicators and evolving technology.
- [What the Policing Whitepaper Really Means for Control Rooms in the UK](https://www.zetron.com/blog/what-the-policing-whitepaper-really-means-for-control-rooms-in-the-uk-2/): The Home Secretary’s recent policing whitepaper has understandably triggered a great deal of discussion across the sector. Much of that commentary has focused on structures, governance and the future shape of policing. But for those leading and operating control rooms, the more important question is a practical one: What does this mean for how control rooms are expected to perform, adapt and remain resilient over the coming years?
- [Battling Hoax 999 Calls in Control Rooms](https://www.zetron.com/blog/battling-hoax-999-calls-in-control-rooms/): In today’s fast-moving world, control rooms face a persistent and growing challenge: hoax 999 calls. These misuse vital resources across the Police, Fire and Ambulance services. For mission critical control rooms, the consequences are significant - impacting response times, operational efficiency and ultimately public safety.
- [Every Second Counts: Breaking Language Barriers in the Control Room](https://www.zetron.com/blog/every-second-counts-breaking-language-barriers-in-the-control-room/): In emergency communications, clarity is everything. Understanding what’s happening, where it’s happening, and who needs help is essential — but that can be harder than it sounds when callers don’t speak English as their first language.
- [Behind the Badge Foundation: Serving Those Who Serve](https://www.zetron.com/blog/behind-the-badge-foundation-serving-those-who-serve/): Line-of-duty tragedies strike swiftly and leave lasting impacts. Since its founding,  Behind the Badge Foundation (BtBF) has been a constant source of strength for Washington state’s law enforcement family. The Foundation’s mission is clear: to honor and support officers and their families through memorials, essential resources and community programs. This includes stewardship of the Washington State Law Enforcement Memorial and the provision of immediate, trauma-informed support following line-of-duty deaths or serious injuries.
- [How MCX is Reshaping Public Safety Communications Centers](https://www.zetron.com/blog/how-mcx-is-reshaping-public-safety-communications-centers/): In 2021, public safety answering points (PSAPs) fielded an estimated 240 million 9-1-1 calls annually, with more than 80 percent originating from mobile phones. These combined with non-emergency calls and other public safety requests means the need for technology that can keep up with calls and ensure field communications are received clearly and in real time is more important than ever. New networks, cloud software and data-rich channels have transitioned dispatchers from voice-only consoles to real-time information hubs—yet the underlying mission—getting help to the caller as quickly as possible—remains unchanged. To keep pace, agencies are turning to mission critical services (MCX) that extend from the communications center into the field, featuring encrypted push-to-talk (PTT), live video situational awareness, data and more.
- [Pet Fire Safety: How to Keep Your Furry Friends Protected](https://www.zetron.com/blog/pet-fire-safety-how-to-keep-your-furry-friends-protected/): Every year, Pet Fire Safety Day in the U.S. (July 15) reminds us of an important truth: our pets rely on us for safety in emergencies. Being prepared for the worst is critical, not just for people, but for the animals who share our homes. As supporters of first responders (and lovers of animals ourselves), we want to share some comprehensive pet fire safety strategies that protect your animals while also supporting the first responders arriving on scene at your home during an emergency.
- [Grant Funding Alternatives for Public Safety Communications](https://www.zetron.com/blog/grant-funding-alternatives-for-public-safety-communications/): Upgrading public safety communications systems including Next Generation 9-1-1, computer-aided dispatch (CAD), radio systems and other important pieces of the communications infrastructure, is mission critical. However, for many agencies, these investments remain out of reach due to evolving conditions including fluctuations in tariffs, global supply chain factors along with budget constraints, making it crucial for agencies to identify funding alternatives from traditional grant funding.
- [Celebrating Excellence for NPSTW: Winners of the 2025 Golden Headset Awards](https://www.zetron.com/blog/celebrating-excellence-for-npstw-winners-of-the-2025-golden-headset-awards/): The third annual Golden Headset Awards have come and gone, honoring the extraordinary dedication, skill and compassion of public safety telecommunicators across the US. This year, we received an incredible number of nominations, making the selection process tougher than ever.
- [Artificial Intelligence (AI) or Machine Learning (ML) – Which is Better for Critical Communications?](https://www.zetron.com/blog/artificial-intelligence-ai-or-machine-learning-ml-which-is-better-for-critical-communications/): Now with AI and Machine Learning (ML) becoming more mainstream, they’re often discussed as transformative forces in the critical communications world. The potential benefits of these technologies in public safety, utilities, transportation and other industries are exciting to imagine.
- [EaseAlert Expands Presence in Texas with Latest System Installation in Sherman, Texas](https://www.zetron.com/blog/easealert-expands-presence-in-texas-with-latest-system-installation-in-sherman-texas/): EaseAlert announced the successful installation of our latest heart-smart Firefighter Alerting System (FFAS) at Sherman Fire-Rescue in Sherman, Texas. This milestone marks another step forward in our mission to enhance firefighter safety and efficiency while showcasing the growing momentum of our civilian-side business.
- [“Raneem’s Law” Spotlights a Priority for UK Public Safety](https://www.zetron.com/blog/raneems-law-spotlights-a-priority-for-uk-public-safety/): Raneem’s Law marks a significant turning point in how the U.K. addresses domestic abuse, particularly in strengthening the response of law enforcement. Announced by the Home Secretary as part of the government's mission to halve violence against women and girls (VAWG) within the next decade, this law is named after Raneem Oudeh and her mother, Khaola Saleem, who tragically lost their lives due to failures in the existing domestic abuse response standards. This new groundbreaking measure aims to ensure that no victim’s cry for help is overlooked or mishandled again.
- [Helping Paws](https://www.zetron.com/blog/helping-paws/): Humans have been relying on dogs for years and they’ve become highly visible in law enforcement or military roles, increasing their familiarity to the public. However, canines as individual service animals and those working in other industries are lesser known. Service and support animals are vital to the health and well-being of many. With the increased visibility through the media and social media, it’s becoming clear to the wider public that service animals perform a vital role in the health and well-being of people.
- [NextGen is NOWGen: Why Is NG9-1-1 Important?](https://www.zetron.com/blog/nextgen-is-nowgen-why-is-ng9-1-1-important/): Since public safety emergency call centers work well today, what is NG9-1-1 and why is it so important? NG9-1-1 is an advanced emergency response system that leverages modern digital technology to enhance communication and data sharing capabilities, enabling faster and more efficient responses to emergency situations. It supports multimedia inputs such as text, images and video, improving situational awareness for first responders. The primary answer to “why?” though, is to improve the safety of both the public and the first responders.
- [The History of 9-1-1](https://www.zetron.com/blog/the-history-of-9-1-1/): The idea of having a nationwide number to call for help during emergencies began almost 70 years ago. Research, studies and updates to technology made that idea a reality, and those working in public safety, especially the telecommunicators who answer emergency calls, helped to make 9-1-1 the number in the United States for police, fire, and ambulance services.
- [National Public Safety Telecommunicators Week and the Second Annual Golden Headset Awards](https://www.zetron.com/blog/national-public-safety-telecommunicators-week-and-the-second-annual-golden-headset-awards/): Recently, for its second consecutive year, Zetron had the privilege of hosting the Golden Headset Awards in honor of National Public Safety Telecommunicators Week (NPSTW). The awards are a celebration of the outstanding contributions and dedication of the extraordinary individuals who work as public safety telecommunicators. This year’s awards were a resounding success, with an overwhelming number of participants compared to the first year and an abundance of incredible entries that truly showcased the remarkable work done by these heroes across the nation.
- [Paws That Protect and Serve](https://www.zetron.com/blog/paws-that-protect-and-serve/): Early humans relied on dogs for protection, early warnings, warmth, companionship and more. The long history of humans relying on canines for support can be found as far back as 600 BC when evidence was found that Egyptians, Greeks and Romans used dogs to help in combat. For centuries, dogs have been trained to help in dangerous and stressful environments, like on the front lines of war, and military K9s have served with honor and distinction in many battles.
- [Breaking Barriers: Five Black Heroes in Critical Fields](https://www.zetron.com/blog/breaking-barriers-five-black-heroes-in-critical-fields/): As we celebrate Black History Month, it’s essential to recognize and honor the contributions of Black individuals who’ve made enduring marks on the world. The mission critical communications field is filled with remarkable Black history makers whose stories deserve amplification and commemoration. Today we’re paying tribute to five of these outstanding figures who stand at the intersection of Black history and critical industries Zetron serves.
- [The Eagle has Landed – Introducing Zetron Limited](https://www.zetron.com/blog/the-eagle-has-landed-introducing-zetron-limited/): Did you know that Zetron recently acquired Eagle NewCo (Eagle), a business unit of NEC Software Solutions UK Limited (NEC)? Eagle, now Zetron Limited, currently provides control room solutions for more than 100 public safety and transportation control rooms throughout Europe and the Middle East. Based out of Hull, United Kingdom (UK), Zetron Limited also delivers solutions for more than two-thirds of the UK’s police forces, as well as major transportation operations, such as the London Underground.
- [Happy Holidays & 2023 Reflections from the President](https://www.zetron.com/blog/happy-holidays-2023-reflections-from-the-president/): As we get set to turn the page on 2023 and welcome 2024, we pause to give thanks, reflect, and renew yet again. For some, it may be their first year of professional renewal, or their first thankful year as a parent, or their first year of reflection after suffering a personal loss. For others, it may be the 32nd time to turn those professional pages, and for our company, it is a humbling 72nd time since being founded. However, for every year there is much to be thankful for and celebrate.
- [How Did 2021 PSAP Wellness Predictions Hold Up?](https://www.zetron.com/blog/how-did-2021-psap-wellness-predictions-hold-up/): In 2021, Zetron surveyed emergency communications professionals during major public safety communications events in North America, including the NENA and APCO annual conferences, then used the response data to publish predictions for 2022 public safety answering point (PSAP) wellness trends.
- [Airport Communications Are a Mission Critical Component](https://www.zetron.com/blog/airport-communications-are-a-mission-critical-component/): Over the years, air travel has experienced considerable fluctuations in growth, most recently with the global pandemic. In 2022, air travel in the United States was up 55%, to 917 million passengers. Which is lower than in 2019, but the numbers are increasing on a yearly basis with air travel numbers projected to meet or exceed pre-pandemic levels in the next year or two. Airports worldwide are experiencing a similar rebound of passengers traveling more, making airport security and communications an even greater mission-critical safety component.
- [Reimagining the Public Safety Response to Mental Health Crisis Calls](https://www.zetron.com/blog/reimagining-the-public-safety-response-to-mental-health-crisis-calls/): As the number of emergency calls involving mental health issues continues to rise, we often hear reports of mental health situations getting out of hand, and sometimes ending with tragic results. Additionally, it's important for first responders dealing with these and other emergency situations to take care of their personal mental health. With all of this in mind, Zetron published an eBook that explores these topics.
- [Day in the Life: Lacey Greaney](https://www.zetron.com/blog/day-in-the-life-lacey-greaney/): In this edition we had the pleasure of talking with Lacey Greaney who is the Communication Infrastructure Manager at Calcasieu Parish Sheriff's Office. She talks about her current role and responsibilities, as well as sharing an incredible story from when she was a dispatcher. During Hurricane Laura in 2020, their emergency call center had to deal with some harrowing circumstances while handling calls. This included the hurricane destroying their space while everyone was sick with COVID-19.
- [Day in the Life: North Shore Regional 9-1-1](https://www.zetron.com/blog/day-in-the-life-north-shore-regional-9-1-1/): For this edition of Day in the Life, we had the pleasure of connecting with Katrina Shamshak and Robert Norton of North Shore Regional 9-1-1. After encountering some heartfelt submissions about telecommunicators and their centers during our Golden Headset Awards for National Public Safety Communicators Week, we found ourselves interested in hearing more about their agency and what they do.
- [Why It’s Essential to Engage End Users in the Evaluation of Mission Critical Technology](https://www.zetron.com/blog/why-its-essential-to-engage-end-users-in-the-evaluation-of-mission-critical-technology-2/): No matter the mission of your organization, success likely depends on the people performing critical operational communications. And because your agency doesn't operate in a vacuum, it's never a good idea to make decisions in one either. Simply put, whether you're updating your communications equipment, integrating a new records management system, or test driving the latest asset tracking platform, you should always incorporate end user feedback in your evaluation and purchase plans.
- [Day in the Life: Adam Fortney & Joshua Holmes](https://www.zetron.com/blog/day-in-the-life-adam-fortney-and-joshua-holmes/): In this video installment of Day in the Life, we were able to talk with Snohomish County Sheriff, Adam Fortney, and Deputy Sheriff, Joshua Holmes.
- [Avoiding Vendor Lock with Command-Focused Solutions](https://www.zetron.com/blog/avoiding-vendor-lock-with-command-focused-solutions/): Given the number of two-way radio options on the market, it’s no surprise many vendors are working to develop comprehensive, all-encompassing emergency communications solutions. And while the prospect of having one provider supply all of your agency’s telephony, radio, and data collection technology might sound like a great idea, it’s imperative to understand how this choice will impact your agency in the long run.
- [Day in the Life: Bob Downie](https://www.zetron.com/blog/day-in-the-life-bob-downie/): We recently had the pleasure of speaking with Bob Downie, College Instructor at Camosun College in Victoria British Columbia. Before Bob was an instructor for post-secondary students, he spent the majority of his career as a police officer in the Saanich Police Department in Saanich British Columbia.
- [The Impact of Compassion Fatigue on First Responders](https://www.zetron.com/blog/the-impact-of-compassion-fatigue-on-first-responders/): Many hazards are associated with first responders, but the risk of compassion fatigue is often overlooked or minimized. Merriam-Webster defines compassion fatigue as “the physical and mental exhaustion and emotional withdrawal experienced by those who care for sick or traumatized people over an extended period of time.”
- [Integrations are the Future of Law Enforcement Technology. Here’s Why.](https://www.zetron.com/blog/integrations-are-the-future-of-law-enforcement-technology-heres-why/): When shopping for a records management system, CAD, and JMS, many tech buyers are eager to select a provider that offers an all-in-one package. For many users, all-in-one is, simply, simpler. The problem? No one provider can truly specialize in all products.
- [Day in the Life: Danielle Rhodes](https://www.zetron.com/blog/day-in-the-life-danielle-rhodes/): For this edition of Day in the Life, we had a great conversation with Danielle Rhodes who is the Emergency Management Director for Stephens County 9-1-1.
- [NPSTW: The Golden Headset Awards Winners](https://www.zetron.com/blog/npstw-the-golden-headset-awards-winners/): Last week was National Public Safety Telecommunicators Week (NPSTW) and to celebrate Zetron wanted to honor those who have gone above and beyond in their duties, exhibited exceptional skills, dedication, and compassion on the job. This led to the creation of the first annual Golden Headset Awards. People in the industry were able to nominate themselves and their co-workers for a variety of categories including Best Telecommunicator/Dispatcher, Best Overall Emergency Communications Team and more. After highlighting some of these great stories throughout NPSTW, we wanted to share a roundup of the winners.
- [Why National Public Safety Telecommunicators Week is Important](https://www.zetron.com/blog/why-national-public-safety-telecommunicators-week-is-important/): Trying to capture the importance of, or even what a telecommunicator does day-to-day is virtually impossible. Even those in the field often fall short of describing the true essence of everything telecommunicators do. With National Public Safety Telecommunicator Week (NPSTW) approaching, we want to pull back the curtain a bit and not only share the history of this celebratory week but examine how these superheroes impact each of us, often behind the scenes.
- [Day in the Life: Melissa Alterio](https://www.zetron.com/blog/day-in-the-life-melissa-alterio/): In this edition of Day in the Life, we feature Melissa Alterio, Director of Cobb County 911. Her enthusiasm for her industry and compassion for Dispatchers and their work is evident and infectious.
- [Day in the Life: Mike Weaver](https://www.zetron.com/blog/day-in-z-life-mike-weaver/): Zetron is honored to work with mission critical communications professionals across a wide array of applications and industries. Our daily interactions with these extraordinary individuals inspired us to launch our Day in the Life blog series. The series gives us a chance to talk with some amazing people and share Q&As, stories, anecdotes and whatever else they're willing to share to give us and our blog subscribers an inside look at the many roles and facets of critical communications. Our objective is simply to share different perspectives, proliferate learning, inspire collaboration and to celebrate exceptional, often unsung, people, teams and organizations who are making a big difference in their day-to-day.
- [Top 3 Tips for Surviving Shift Work](https://www.zetron.com/blog/top-3-tips-for-surviving-shift-work/): Rotating shifts are an inevitable part of working in public safety. And for some people, working odd hours can feel like a bonus that allows them to sleep in, spend more time with family, and shop with fewer crowds.
- [5 Ways to Reduce Telecommunicator Stress](https://www.zetron.com/blog/5-ways-to-reduce-telecommunicator-stress/): Ask an emergency telecommunicator what concerns them about their health and well-being and many, if not most, will say job stress is one major factor. But it doesn’t have to be this way!
- [The Importance of Interoperable Communications in Crisis Management](https://www.zetron.com/blog/the-importance-of-interoperable-communications-in-crisis-management/): Interoperable communications in public safety and emergency response are essential in our increasingly complex world and how we communicate. With communities having multiple police, fire, and medical jurisdictions, it’s become even more vital they’re able to communicate for the safety of the community and the responders....
- [First Responders: Be Heard and Be Seen](https://www.zetron.com/blog/first-responders-be-heard-and-be-seen/): According to the National Fire Protection Association, 70 firefighters died in the line of duty in 2021, with the largest share of those deaths occurring because of cardiac arrests during high stress events. Every loss is a tragedy for the affected families, colleagues, and communities.
- [50 Years of Change in Public Safety Emergency Response](https://www.zetron.com/blog/50-years-of-change-in-public-safety-emergency-response/): I’ve been retired now for about a year, and the time away from my career has given me time to reflect on the changes to public safety dispatching that have occurred over my nearly 50 years of involvement.
- [History of Alerting in the Fire Service](https://www.zetron.com/blog/history-of-alerting-in-the-fire-service/): Thank you to EaseAlert™ for contributing the following guest blog post. EaseAlert™ is a state-of-the-art Fire Fighter Alerting System (FFAS) designed to reduce stress and improve efficiency for fire and EMS crews. Zetron is thrilled to partner with a company doing ground-breaking work to improve the health of firefighters.
- [Can Retired Law Enforcement Make a Difference?](https://www.zetron.com/blog/can-retired-law-enforcement-make-a-difference/): The transition from active-duty law enforcement to retirement can be difficult. Career officers can struggle with a loss of purpose, a lack of camaraderie, and the sudden life changes retirement brings. With such a difficult adjustment, many former officers take up new hobbies, travel, and enjoy their newfound freedom.
- [How Emergency Responders Can Help Build Community Resilience](https://www.zetron.com/blog/how-emergency-responders-can-help-build-community-resilience/): No matter the hazard, preparedness and mitigation are the keys to improving community resilience in the face of disaster. That said, it can take years to develop and establish well-organized and actionable emergency plans. As part of the preparation, multi-level partnerships and community relations must be forged to ensure necessary capabilities and capacity are present throughout all phases of an event.
- [All Eyes on Iowa Next Generation 9-1-1 Shared Services](https://www.zetron.com/blog/all-eyes-on-iowa-next-generation-9-1-1-shared-services/): Hard to believe we recently (December) hit the four-year mark since Zetron first announced the award of a contract with the Iowa Department of Homeland Security and Emergency Management (IDHSEM) to provide statewide Next Generation 9-1-1 shared technology services. At the time, statewide contracts weren’t necessarily typical, and shared public safety technology services models were even less common.
- [Peer Support Programs – Mitigating the Emotional Effects of Vicarious Trauma Experienced by 911 Dispatchers](https://www.zetron.com/blog/peer-support-programs-mitigating-the-emotional-effects-of-vicarious-trauma-experienced-by-911-dispatchers/): In the past two years specifically, we’ve held wellness webinars, (Part 1: Wellness & Peer Support Programs – Part 2: Integrating Peer Support in the PSAP) conducted surveys, published posts, and connected our emergency response audience with professionals that specialize in creating wellness programs to promote the mental, emotional and physical health of emergency responders.
- [5 Wellness Trends that Will Influence the Public Safety Industry in 2022](https://www.zetron.com/blog/5-wellness-trends-that-will-influence-the-public-safety-industry-in-2022/): There is no sugar coating it. The public safety industry was flipped on its back when the pandemic hit. First responder professionals everywhere had to figure out how to create a safe workplace, work remotely, and do so fast to survive. Many of us never want to be in that position again, so we’re doing something to prevent it. Across the country, many agencies are seeking certifications for staff. These certifications (gained in regional training or at the larger national shows, such as NENA and APCO) help to bolster knowledge and allow professionals to gain new skills. As a result, we have seen a big spike in education surrounding staff and supervisors (lots of new ENPs – yay you!). At Zetron, we believe there is always room to learn and grow, so this is definitely a trend we can get behind!
- [What ‘Better Together’ Means at Year End 2021](https://www.zetron.com/blog/what-better-together-means-at-year-end-2021/): Since that time, we’ve been hard at work integrating two highly synergistic and complementary businesses to become the new Zetron. Collectively, we provide a new end-to-end mission critical communications platform. It’s two businesses that are absolutely and simply Better Together.
- [Why Public Safety is Under Cyber Attack and How to Prepare For It](https://www.zetron.com/blog/why-public-safety-is-under-cyber-attack-and-how-to-prepare-for-it/): Cyber-attacks on government networks are growing exponentially, and in some cases - with lethal consequences! Public Safety networks are under cyber-attack because they are a high value/high vulnerability target to hackers. The very nature of ‘always-on’ computers and mission-critical 9-1-1 services make Public Safety networks the perfect target for ransomware and cryptomining/cryptojacking, and the impacts are significant.
- [Is Your Organization Prioritizing Lone Worker Safety?](https://www.zetron.com/blog/is-your-organization-prioritizing-lone-worker-safety/): On the technology side, lone worker safety can be built-in into everyday tools, such as two-way radios, cellular devices, or even wearable personal alarms or cameras. Besides voice communications, technology integrations that include AVL components, geofencing, or sensor-based alarms can automatically detect changes in patterns or positions and relay that information back to central operations staff and management in real-time. Other options consist of interfaces that allow field and in-house personnel to connect or send text and voice alerts through mobile applications on company or personal devices. Likewise, if your organization is looking for a simplistic and discreet solution, one-touch pendant alarms, smart ID badges, and wristbands can be easily customized and configured to align with other workforce management solutions.
- [Comparing Project 25 and 3GPP MCPTT Capabilities](https://www.zetron.com/blog/comparing-project-25-and-3gpp-mcptt-capabilities/): Will Land Mobile Radio (LMR) ever go away? Will cellular Push-To-Talk (PTT) solutions, such as 3GPP Mission Critical PTT (MCPTT), replace LMR? Opinions vary, but one thing is certain, the LMR technology known as Project 25 (P25) is the standard against which public safety users in North America compare all alternative solutions.
- [Confronting the Dual Challenges Faced by US Volunteer Fire Organizations](https://www.zetron.com/blog/confronting-the-dual-challenges-faced-by-us-volunteer-fire-organizations/): Did you know most active-duty firefighters in the U.S. are volunteers? In fact, the U.S. Fire Administration (USFA) estimates that 87% of the 106,390,000 firefighters registered with the organization are volunteers. Similarly, the USFA asserts 86% of the nation's fire departments either fully or partially depend on members who donate their time and expertise to helping others survive fires and other emergencies.
- [Tech Talk Vlog – Integrating Mission Critical Push-to-Talk with Emergency Communications Centers, Part 2](https://www.zetron.com/blog/tech-talk-vlog-part-2-integrating-mission-critical-push-to-talk-with-emergency-communications-centers/): In part 2 of Zetron’s video Tech Talk mini- series, we provide answers to six more questions on integrating Mission Critical Push-to-Talk (MCPTT) with Emergency Communications Centers; delivered by MCPTT subject matter expert, Randy Richmond. So, if you enjoyed part one, or are curious about the technical aspects of MCPTT and ECC integration, costs associated with integration, or when you can start integrating MCPTT with your ECC, view the full vlog where you’ll learn more about:
- [Extending the REACH of Emergency Call Taking and Dispatch](https://www.zetron.com/blog/extending-the-reach-of-emergency-call-taking-and-dispatch/): In my last post, “5 Ways COVID-19 is Reshaping Emergency Communications Centers,” I introduced a new Zetron white paper outlining some of the major operational shifts we’re seeing in the wake of a global pandemic that’s gone on longer and has had deeper and wider impacts than any of us could’ve ever imagined when it began.
- [Balancing the Challenges and Rewards of Being a First Responder](https://www.zetron.com/blog/balancing-the-challenges-and-rewards-of-being-a-first-responder/): Choosing to become a first responder may feel like the easiest decision you’ve ever made. Especially if you want a rewarding career that enables you to help others, forge lifelong bonds, and never stop learning. But committing to a life of service also means accepting there will indelibly be professional setbacks and personal challenges along the way.
- [Commemorating 40 Years of Service in Mission Critical Communications](https://www.zetron.com/blog/commemorating-40-years-of-service-in-mission-critical-communications/): Imagine working in critical communications back when telephone analyzers, miniature tape recorders, and metal detectors were considered cutting edge technology. No smartphones, no digital maps, no video surveillance, just in-the-moment awareness and basic message sent/received capabilities.
- [5 Ways COVID-19 Is Reshaping Emergency Communications Centers](https://www.zetron.com/blog/5-ways-covid-19-is-reshaping-emergency-communications-centers/): That’s Sooo 2020! Without question, 2020 was a year of changes in the world that would’ve been utterly unimaginable prior to it. As with most crises, Emergency Communications Centers (ECCs) have been on the front lines of this pandemic from day one. The result – major adjustments in priorities happened almost overnight, backup plans have now become, well, just “the plan,” and new awkward uncertainties surround even our most basic interactions with others.
- [Zetron’s Randy Richmond Talks Mission Critical Push-to-Talk at Comms Connect 2020](https://www.zetron.com/blog/zetrons-randy-richmond-talks-mission-critical-push-to-talk-at-comms-connect-2020/): Comms Connect Melbourne is perennially Australia’s go-to source for thought leadership on mission critical communications, providing an opportunity to meet and hear from hundreds of like-minded radio and communications users and industry professionals annually. This year’s event, as so many others have, went virtual as a result of the global pandemic.
- [Mobile Dispatch with Zetron & Tait Unified Vehicle](https://www.zetron.com/blog/mobile-dispatch-with-zetron-tait-unified-vehicle/): Thanks to advances in technology, organizations which depend on critical communications have greater access to data and communications in more places than ever before, and leading technology companies like Tait and Zetron are taking advantage of this by joining forces to deliver unified critical communications solutions.
- [Eight Reasons to Outsource 9-1-1 Quality Assurance](https://www.zetron.com/blog/eight-reasons-to-outsource-9-1-1-quality-assurance/): It’s no secret, Emergency Communications Centers (ECCs) across the US (and world) are facing increasing call volumes, while also managing critical staffing shortages. Add to this the never-ending changes in technology, performance expectations, and evolving industry Quality Assurance (QA) standards and it’s clear to see how public safety agencies are stretched too thin.
- [NENA Ignite 2020 Wrap Up](https://www.zetron.com/blog/nena-ignite-2020-wrap-up/): Zetron was pleased to sponsor and attend this year’s NENA Ignite 2020 Virtual Conference. This unique event made the session content and opportunities to network highly accessible and convenient, despite there not being an in person event this year.
- [Making Security Part of Your Culture](https://www.zetron.com/blog/making-security-part-of-your-culture/): Estimated reading time: 20 minute(s). All organizations must re-think how they manage their business as it relates to security, and in the case of solution providers specifically, how they deliver secure solutions to customers as well. Many vendors still haphazardly think of cybersecurity as a box that just has to get checked in an RFP in order to successfully sell their solutions. As if it was simply a matter of buying security off the shelf. However, the days of installing virus protection on computers and calling it good have long been over.
- [Tech Talk Vlog – Integrating Mission Critical Push-to-Talk with Emergency Communications Centers, Part 1](https://www.zetron.com/blog/tech-talk-vlog-integrating-mission-critical-push-to-talk-with-emergency-communications-centers/): Estimated reading time: 5 minute(s) Recently recorded for the IWCE Virtual audience, Zetron’s video Tech Talk provides answers to important questions on integrating Mission Critical Push-to-Talk (MCPTT) with Emergency Communications Centers (ECCs). We’re now happy to share this insightful content, delivered by MCPTT subject matter expert Randy Richmond, as a Z-Wire vlog. Scroll down to view on YouTube.
- [Public Safety Dispatch Centers 102 | 9-1-1 Call Flows](https://www.zetron.com/blog/public-safety-dispatch-centers-102-9-1-1-call-flows/): Estimated reading time: 21 minute(s) Thanks for tuning in for installment #2 in our Public Safety Dispatch Center 100-series blog. In the 101 post (Public Safety Dispatch Centers 101 – Terminology & Systems) I talked about dispatch center terminology, roles, and systems. In this post, I’ll be talking about the flow of a typical 9-1-1 call.
- [The Top 3 Ways FirstNet Will Impact How First Responders Work](https://www.zetron.com/blog/the-top-3-ways-firstnet-will-impact-how-first-responders-work/): Estimated reading time: 19 minute(s) Billed as the first communications network dedicated to emergency services, FirstNet promises to deliver a dynamic and reliable vehicle for first responders to transmit and receive critical data in the field. Built with today’s real-time technology in mind, this innovative service not only enables situational awareness but elevates it to the status of instant intelligence.
- [Configuring Your Call Taking and Dispatch Screens for Instant Awareness](https://www.zetron.com/blog/configuring-your-call-taking-and-dispatch-screens-for-instant-awareness/): Estimated reading time: 11 minute(s) In emergency communications, there’s a fine line between situational awareness and information overload. On one hand, it’s imperative to know what information to capture and relay to your units in the field. On the other, too much information can lead to confusion and hinder decision-making abilities for everyone involved.
- [We Interrupt Our Regularly Scheduled Programming…](https://www.zetron.com/blog/we-interrupt-our-regularly-scheduled-programming/): Estimated reading time: 23 minute(s) Newsflash, Z-Wire has taken a bit of a hiatus from our regular schedule. When we launched Z-wire last year, our goal was to bring innovative, thought provoking and insightful content to our mission critical communications markets, and it’s been off to a great start.
- [A Message from Zetron to those on the Front Lines of the COVID-19 Pandemic](https://www.zetron.com/blog/a-message-from-zetron-to-those-on-the-front-lines-of-the-covid-19-pandemic/): Estimated reading time: 14 minute(s)
- [A 3-Stage Approach to Annual Communication Assessments](https://www.zetron.com/blog/a-3-stage-approach-to-annual-communication-assessments/): Estimated reading time: 17 minute(s) We should all know the value of annual health check-ups, vehicle tune-ups, and performance reviews, right? Yes, they’re a pain, sometimes literally, sometimes figuratively, but they’re essential, nonetheless. Why? Because they help us stay healthy, safe, and productive.
- [How to Bolster Your Backup Communications Center with Portable Full Service Dispatch Capabilities](https://www.zetron.com/blog/how-to-bolster-your-backup-communications-center-with-portable-full-service-dispatch-capabilities/): Estimated reading time: 18 minute(s) If you work in emergency and/or mission-critical dispatch, you already know maintaining backup communications center is a necessary evil. Whether you’re dealing with routine calls, large-scale incidents, special events, power failures, etc., having a contingency plan for coordinating field operations and teams or communicating with first responders is critical to the mission. Even more important is the ability to get these services mobilized quickly and with minimal interruption to your agency and community.
- [Public Safety Dispatch Centers 101 – Terminology & Systems](https://www.zetron.com/blog/public-safety-dispatch-centers-101-terminology-systems/): Estimated reading time: 16 minute(s) Are you new to the world of public safety communications? Perhaps you’re familiar with the two-way radios commonly used in public safety, but don’t know much about public safety dispatch centers. If that’s the case, this 100 level series of blogs is for you! The first installment addresses basic terminology and the systems found within a typical dispatch center.
- [Will Telecommunicators Be Replaced by Machines?](https://www.zetron.com/blog/will-telecommunicators-be-replaced-by-machines/): Estimated reading time: 5 minute(s) The pace of adoption of Next Generation 9-1-1 technology is speeding up. In fact, there are organizations dedicated to increasing the pace of adoption, such as the NG911 NOW Coalition. The NG911 NOW’s mission is to promote an accelerated implementation of NG911 throughout the United States, with a goal to have voice, video, text and data for 9-1-1 available nationwide by the end of 2020.
- [5 Secrets to a Headache-Free Communications Center Systems Migration](https://www.zetron.com/blog/5-secrets-to-a-headache-free-communications-center-systems-migration/): Estimated reading time: 17 minute(s) Like boarding a roller-coaster, upgrading your communication center can be equally thrilling and nerve-wracking. Just when you think you’ve finally overcome funding and approval hurdles—you realize the real ride is only beginning.
- [Text-to-9-1-1: Quietly Saving Lives](https://www.zetron.com/blog/text-to-9-1-1-quietly-saving-lives/): Estimated reading time: 10 minute(s) Ever since the first text message was sent back in 1992, it’s transformed how we communicate. Today, over 180 billion text messages are sent each month 1 in the U.S., with 97% of Americans saying they text on a weekly basis, according to The Pew Research Center. Younger generations especially are more comfortable texting and prefer it over talking on the phone. Yet when it comes to emergencies, we’ve still been widely limited to just one option: calling 9-1-1.
- [Mission Critical Solutions? Let’s Talk Mission Extreme Solutions…](https://www.zetron.com/blog/mission-critical-solutions-lets-talk-mission-extreme-solutions/): Estimated reading time: 12 minute(s) Zetron recently announced the award of a new ACOM Command & Control system for the Australian government. I know, so what, Zetron’s been in Australia doing public sector business for years, so why is this interesting? Glad you asked.
- [Building the Case to Upgrade Emergency Communications Center](https://www.zetron.com/blog/building-the-case-to-upgrade-emergency-communications-center/): Estimated reading time: 14 minute(s) Garbled transmissions, dropped calls, frozen computer screens, and an operations center that is dated and not keeping up with the times. If your PSAP is displaying any of these symptoms – it may be time for an upgrade. That said, rallying support for updates to a room few ever see, can leave your team struggling to find enough evidence to support your position that change is warranted. So now your challenge is duo fold, we not only need to decide what to change, we need to determine the factors and establish our proposition to the stakeholders and get buy in that change is necessity.
- [What is NG9-1-1 and Why is it Important?](https://www.zetron.com/blog/what-is-ng9-1-1-and-why-is-it-important/): Estimated reading time: 14 minute(s) “911…What’s your Emergency?” “I’ve been in an auto accident. My face is cut and my leg hurts really badly.”
- [2019 Conferences and Events: Where to See Zetron](https://www.zetron.com/blog/2019-conferences-and-events-where-to-see-zetron/): Estimated reading time: 4 minute(s) As we approach the end of 2019, don’t miss the opportunity to meet with us at any one of our remaining conferences and events! Stop by our booths as we showcase the latest mission critical technology.

## News
- [Lawrence Co. 911 system now consolidated for countywide service to help teamwork, response time](https://www.zetron.com/news/lawrence-co-911-system-now-consolidated-for-countywide-service-to-help-teamwork-response-time/): KY3 - For quite a while now Lawrence County has been trying to get all of its countywide emergency responders consolidated into a single 911 system. This past week that goal became a reality with the hope of better serving residents when they are in desperate need of quick aid.
- [News 1](https://www.zetron.com/news/news-1/): Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

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