Cortex
Integrated Communication Control System (ICCS)
Seamlessly joining radio and telephony channels — in the cloud, hosted or on-premise —connecting your control room to the community.
As demand continues to increase within critical control rooms, so does the need to manage and respond to the public quickly and across multiple contact methods. To scale call takers’ efficiency, minimizing screen clutter and keystrokes, Cortex is the unified, central interface to manage all radio, telephony, CCTV, access controls, public announcement systems, alarms and other advanced data streams. One screen, total control.
Highly Configurable and Integration-Ready
Going beyond standard call handling with advanced contact management capabilities, Cortex is compatible with most third-party systems and specifically designed to improve workflow and efficiency in emergency services control rooms managing incident response with police, fire, ambulance and other agencies.
Cortex ICCS Core Features
- Work your way
Built for flexibility, Cortex includes a highly configurable user interface to optimize workflow by designing screen layout to the unique needs of each centre. Display only the information you need, where you need it, as large or small as you need it. Users can dock, tab or create fly outs for components to create tailored views and details such as font size, background color and language can all be set by preference.
- Work environment adaptability
Designed by users for users, Cortex supports desktop or handheld applications and touch or keyboard/mouse controls to provide flexibility in how and where it’s used.
- Telephony integration
Supports many major telephony providers, including Avaya, Alcatel, CISCO, Mitel and more.
- CAD integration
Enables Cortex integration with most CAD systems.
- Access control and CCTV
Access and control live video feeds from within Cortex. It can also be configured to automatically screen shot a specific video feed associated with an input, such as a door entry button or telephone line.
- Radio Integration
Cortex integrates with TETRA infrastructures and features, such as Priority Dispatch, Multi-Select talkgroups, text messaging, DGNA and Ambience Listening, and more. It’s 3GPP ready for LTE devices
- 3GPP (ESN, Kodiak) ready for LTE devices.
