
5 Ways COVID-19 Is Reshaping Emergency Communications Centers
That’s Sooo 2020!
Without question, 2020 was a year of changes in the world that would’ve been utterly unimaginable prior to it.
As with most crises, Emergency Communications Centers (ECCs) have been on the front lines of this pandemic from day one. The result – major adjustments in priorities happened almost overnight, backup plans have now become, well, just “the plan,” and new awkward uncertainties surround even our most basic interactions with others.








