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The Top 3 Ways FirstNet Will Impact How First Responders Work

Estimated reading time: 19 minute(s)

Billed as the first communications network dedicated to emergency services, FirstNet promises to deliver a dynamic and reliable vehicle for first responders to transmit and receive critical data in the field.…
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Configuring Your Call Taking and Dispatch Screens for Instant Awareness

Estimated reading time: 11 minute(s)

In emergency communications, there’s a fine line between situational awareness and information overload. On one hand, it’s imperative to know what information to capture and relay to your units in the field.…
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We Interrupt Our Regularly Scheduled Programming…

Estimated reading time: 23 minute(s)

Newsflash Z-Wire has taken a bit of a hiatus from our regular schedule. When we launched Z-wire last year, our goal was to bring innovative, thought provoking and insightful content to our mission critical communications markets, and it’s been off to a great start.…
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A Message from Zetron to those on the Front Lines of the COVID-19 Pandemic

Estimated reading time: 14 minute(s)

Over the last few weeks, we have all witnessed life as we know it turned inside out by the devastating COVID-19 pandemic. It seems the world has changed overnight. Social distancing, homeschooling, working from home, and staying inside are now the new buzzwords on our newsfeeds.…
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A 3-Stage Approach to Annual Communication Assessments

Estimated reading time: 17 minute(s)

 We should all know the value of annual health check-ups, vehicle tune-ups, and performance reviews, right? Yes, they’re a pain, sometimes literally, sometimes figuratively, but they’re essential, nonetheless.…
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How to Bolster Your Backup Communications Center with Portable Full Service Dispatch Capabilities

Estimated reading time: 18 minute(s)

 If you work in emergency and/or mission critical dispatch you already know maintaining backup centers are a necessary evil. Whether you’re dealing with routine calls, large-scale incidents, special events, power failures, etc.,…
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Public Safety Dispatch Centers 101 – Terminology & Systems

Estimated reading time: 16 minute(s)

Are you new to the world of public safety communications? Perhaps you’re familiar with the two-way radios commonly used in public safety, but don’t know much about public safety dispatch centers.…
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Will Telecommunicators Be Replaced by Machines?

Estimated reading time: 5 minute(s)

The pace of adoption of Next Generation 9-1-1 technology is speeding up. In fact, there are organizations dedicated to increasing the pace of adoption, such as the NG911 NOW Coalition. The NG911 NOW’s mission is to promote an accelerated implementation of NG911 throughout the United States, with a goal to have voice, video, text and data for 9-1-1 available nationwide by the end of 2020.…
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5 Secrets to a Headache-Free Communications Center Systems Migration

Estimated reading time: 17 minute(s)

Like boarding a roller-coaster, upgrading your communication center can be equally thrilling and nerve-wracking. Just when you think you’ve finally overcome funding and approval hurdles—you realize the real ride is only beginning.…
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Text-to-9-1-1: Quietly Saving Lives

Estimated reading time: 10 minute(s)

Ever since the first text message was sent back in 1992, it’s transformed how we communicate. Today, over 180 billion text messages are sent each month 1 in the U.S., with 97% of Americans saying they text on a weekly basis, according to The Pew Research Center.…
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