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The Zetron Blog: Z-Wire

5 Ways COVID-19 is Reshaping Emergency Communications Centers

Estimated reading time: 7 minute(s)

That’s Sooo 2020 Without question, 2020 was a year of changes in the world that would’ve been utterly unimaginable prior to it. As with most crises, Emergency Communications Centers (ECCs) have been on the front lines of this pandemic from day one.…
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Zetron’s Randy Richmond Talks Mission Critical Push-to-Talk at Comms Connect 2020

Estimated reading time: 5 minute(s)

Comms Connect Melbourne is perennially Australia’s go-to source for thought leadership on mission critical communications, providing an opportunity to meet and hear from hundreds of like-minded radio and communications users and industry professionals annually.…
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Mobile Dispatch with Zetron & Tait Unified Vehicle

Estimated reading time: 9 minute(s)

Thanks to advances in technology, organizations which depend on critical communications have greater access to data and communications in more places than ever before, and leading technology companies like Tait and Zetron are taking advantage of this by joining forces to deliver unified critical communications solutions.…
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Eight Reasons to Outsource 9-1-1 Quality Assurance

Estimated reading time: 11 minute(s)

You’re not alone! It’s no secret, Emergency Communications Centers (ECCs) across the US (and world) are facing increasing call volumes, while also managing critical staffing shortages.…
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NENA Ignite 2020 Wrap Up

Estimated reading time: 4 minute(s)

Zetron was pleased to sponsor and attend this year’s NENA Ignite 2020 Virtual Conference. This unique event made the session content and opportunities to network highly accessible and convenient, despite there not being an in person event this year.…
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Making Security Part of Your Culture

Estimated reading time: 20 minute(s)

All organizations must re-think how they manage their business as it relates to security, and in the case of solution providers specifically, how they deliver secure solutions to customers as well.…
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Tech Talk Vlog – Integrating Mission Critical Push-to-Talk with Emergency Communications Centers

Estimated reading time: 5 minute(s)

Recently recorded for the IWCE Virtual audience, Zetron’s video Tech Talk provides answers to important questions on integrating Mission Critical Push-to-Talk (MCPTT) with Emergency Communications Centers (ECCs).…
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Public Safety Dispatch Centers 102 | 9-1-1 Call Flows

Estimated reading time: 21 minute(s)

Thanks for tuning in for installment #2 in our Public Safety Dispatch Center 100-series blog. In the 101 post (Public Safety Dispatch Centers 101 – Terminology & Systems) I talked about dispatch center terminology, roles, and systems.…
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The Top 3 Ways FirstNet Will Impact How First Responders Work

Estimated reading time: 19 minute(s)

Billed as the first communications network dedicated to emergency services, FirstNet promises to deliver a dynamic and reliable vehicle for first responders to transmit and receive critical data in the field.…
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Configuring Your Call Taking and Dispatch Screens for Instant Awareness

Estimated reading time: 11 minute(s)

In emergency communications, there’s a fine line between situational awareness and information overload. On one hand, it’s imperative to know what information to capture and relay to your units in the field.…
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