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The Zetron Blog: Z-Wire

A Message from Zetron to those on the Front Lines of the COVID-19 Pandemic

Over the last few weeks, we have all witnessed life as we know it turned inside out by the devastating COVID-19 pandemic. It seems the world has changed overnight. Social distancing, homeschooling, working from home, and staying inside are now the new buzzwords on our newsfeeds.…

A 3-Stage Approach to Annual Communication Assessments

 We should all know the value of annual health check-ups, vehicle tune-ups, and performance reviews, right? Yes, they’re a pain, sometimes literally, sometimes figuratively, but they’re essential, nonetheless.…

How to Bolster Your Backup Communications Center with Portable Full Service Dispatch Capabilities

 If you work in emergency and/or mission critical dispatch you already know maintaining backup centers are a necessary evil. Whether you’re dealing with routine calls, large-scale incidents, special events, power failures, etc.,…

Public Safety Dispatch Centers 101 – Terminology & Systems

Are you new to the world of public safety communications? Perhaps you’re familiar with the two-way radios commonly used in public safety, but don’t know much about public safety dispatch centers.…

Will Telecommunicators Be Replaced by Machines?

The pace of adoption of Next Generation 9-1-1 technology is speeding up. In fact, there are organizations dedicated to increasing the pace of adoption, such as the NG911 NOW Coalition. The NG911 NOW’s mission is to promote an accelerated implementation of NG911 throughout the United States, with a goal to have voice, video, text and data for 9-1-1 available nationwide by the end of 2020.…

5 Secrets to a Headache-Free Communications Center Systems Migration

Like boarding a roller-coaster, upgrading your communication center can be equally thrilling and nerve-wracking. Just when you think you’ve finally overcome funding and approval hurdles—you realize the real ride is only beginning.…

Text-to-9-1-1: Quietly Saving Lives

Ever since the first text message was sent back in 1992, it’s transformed how we communicate. Today, over 180 billion text messages are sent each month 1 in the U.S., with 97% of Americans saying they text on a weekly basis, according to The Pew Research Center.…

Mission Critical Solutions? Let’s Talk Mission Extreme Solutions…

Zetron recently announced the award of a new ACOM Command & Control system for the Australian government. I know, so what, Zetron’s been in Australia doing public sector business for years, so why is this interesting?…

Building the Case to Upgrade Emergency Communications Center

Garbled transmissions, dropped calls, frozen computer screens, and an operations center that is dated and not keeping up with the times. If your PSAP is displaying any of these symptoms – it may be time for an upgrade.…

What is NG9-1-1 and Why is it Important?

“911…What’s your Emergency?” “I’ve been in an auto accident. My face is cut and my leg hurts really badly.” “Stay on the line, please. I show your location on South Broadway between South Park and the Northridge Recreation Center.…

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