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AA Radio Services and Zetron to Provide Integrated Radio Communications to Australian Stations in Antarctica

Brisbane, Australia, November 7, 2019Zetron a global leader in integrated mission critical communications technology, today announced its ACOM Command & Control system has been selected to provide communications solutions to and between Australia’s research stations in Antarctica. The competitive bid process for integrated radio console systems, equipment and support services was awarded to AA Radio Services, a Melbourne-based Zetron partner and reseller.

Australia manages more than 3300 assets across the mostly frozen southern-most continent on Earth. Antarctic climate and rugged terrain make it an exceptionally high risk environment, where facilities, equipment and supplies must withstand consistently extreme conditions in order to safeguard the lives of Australia’s Antarctic expeditioners.

The conditions in Antarctica are challenging for the people working there under even the best conditions. Any disruptions or downtime to communications between the head office in Hobart to research stations, or between teams and facilities on the continent can be serious. So replacing antiquated radio consoles with reliable, durable, interoperable and configurable systems was a top priority.

The Australian Antarctic Strategy launched by the Prime Minister in 2016 established Australia’s national Antarctic interests and vision for the nation’s future engagement in Antarctica. It details the importance of infrastructure assets and capabilities to support Australia’s science leadership in Antarctica and commits to implement the results of a comprehensive review of Antarctic research station infrastructure and, as needed, commence a renewal program to create a station network that is efficient, flexible and suited to future needs.

Australia operates three stations on Antarctica and a fourth sub-Antarctic station on Macquarie Island in the Southern Ocean. The harsh conditions limit access to the stations to the southern hemisphere’s summer season (typically between October and March), when all flights and sea voyages are made to resupply the stations.

“Needless to say, the geography and conditions make communications a challenge,” said Chris Reade, Senior Business Development Manager at AA Radio. “From dangerous climate and terrain, to space limitations, pre-existing heterogeneous technologies, and connection issues ranging from audible interference to service/coverage gaps and device malfunction due to severe conditions and treatment, this is one of the most difficult places in the world to maintain reliable communications. So closely understanding the priorities and unique challenges was key to putting together a winning solution.”

Zetron’s ACOM Command & Control system was designed with customization in mind to meet the most complex and demanding dispatch and communications environments in the world. The AA Radio contract entails a 12-position system, including consoles at the three Antarctic locations, the station on Macquarie Island, and the head office base in Tasmania. In addition to the ACOM Command & Control system, Zetron and AA Radio will provide implementation, configuration, training, and ongoing support services under the contract to ensure the system’s maintained, upgraded, and scaled as needed to meet current and future needs.

“Quality and dependability, even in complex or extreme environments, and the ability to make disparate systems work together are all established hallmarks of Zetron,” said Ranjan Bhagat, Vice President and General Manager, Zetron Australasia. Providing mission critical and life-saving centralized communications, now on all seven continents, is a responsibility Zetron takes very seriously. At temperatures close to -50 degrees Fahrenheit there’s simply no margin for error.”

For more information visit: http://www.antarctica.gov.au/.

About Zetron, Inc.

Zetron has been designing and manufacturing integrated mission-critical communications systems since 1980. Its offerings include NG9-1-1 call-taking, CAD, mapping, dispatch, voice logging, fire station alerting, and location service systems. They are expandable, interoperable, and able to support geo-diverse operations. What’s more, Zetron backs its products with technical support, training, and project management services known for their skill and responsiveness. With offices in the United States, the United Kingdom, and Australia, and a global network of partners, resellers, and system integrators, Zetron has installed thousands of systems and tens of thousands of console positions worldwide. Zetron is a wholly owned subsidiary of JVCKENWOOD Corporation. For more information, visit: www.zetron.com.

About AA Radio Services

AA Radio Services Pty Ltd is a leading supplier of communications technology solutions with a long track record of project delivery, technical support, implementation and maintenance of analogue and digital systems. AA Radio Services has built a strong reputation by working with supply chain partners, including Zetron, to deliver some of the largest radio projects in Australia for Federal Government Departments and various State Government’s critical emergency services agencies. For more information, visit: http://www.aaradio.com.au/

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