Flexible
Acom’s end-to-end digital architecture integrates voice (radio and telephone), data, paging and video transmitted over a LAN or a Web browser to provide unmatched flexibility and ease of use. Operating on a local-area or wide-area backbone, a single Acom switch can support large-capacity, region-wide or country-wide dispatch systems.

Highly interoperable with radio
Acom's high degree of interoperability supports communications across a wide spectrum of radio bands and dissimilar communications interfaces, including P25, OpenSky®, iDEN®, TETRA, EDACS®, SMARTNET®, SmartZone®, MPT 1327 and LTR®. This ensures that agencies with diverse radio equipment can communicate.

Full-featured, easy-to-integrate telephony package
Acom offers a feature-rich telephony communications package. This includes functionality that integrates with standard analog subscriber and exchange ports as well as ETSI ISDN and E1 QSig.

It also includes:

• Automatic Call Distribution
• Call Event Applications
• Recorded Voice Announcement
• Interactive Voice Response

Redundant
Acom can be configured for full redundancy with "hot-standby" equipment. This ensures the highest levels of system integrity and reliability that are so crucial in a mission-critical environment. It also makes Acom the ideal solution for integrated communication-and-control operations and consolidated dispatch facilities, as well as backup, remote or mobile-dispatch points. Acom is also ideal for integrating with or replacing legacy communication systems.

Suitable for large or small operations
The size of an Acom system can range from a few dispatchers operating in a fixed or mobile environment to 100+ operators that are centrally located or distributed across multiple communication sites. Communication facilities located in different geographical areas can be networked to provide distributed switching and wide-area control. This improves efficiency and operational effectiveness and provides maximum security and reliability.

Configurable
Acom’s Windows®-based consoles offer intuitive, easy-to-use interfaces that can be configured to provide any mission-specific functionality your organization requires.

VoIP-capable
Acom provides the ideal platform to implement communication technologies such as Voice-over-Internet-Protocol (VoIP) and "digital-at-the-desktop" functions.

Acom System Capabilities 

• PABX access
• PSTN access
• Autocall routing
• Automatic Call Distribution
• VoIP
• Embedded HTML/PDF browser
• Hotlines, intercom, and public address
• Trunked radio interfaces and protocols
• Network (LAN/WAN) interfaces and protocols
• Patching and conferencing
• Paging
• Selective calling (SELCAL)
• Open data architecture to support third-party developers
• Digital data telemetry
• Control of Closed-circuit television (CCTV)
• Web streaming video for CCTV
• Alarm monitoring
• Channel monitoring
• Voice logging
• Recorded voice announcement
• Interactive voice response
• Remote control and management